<![CDATA[iRedMail — Problem with Sogo Install]]> https://forum.iredmail.org/topic20871-problem-with-sogo-install.html Thu, 24 Apr 2025 02:13:39 +0000 PunBB <![CDATA[Re: Problem with Sogo Install]]> https://forum.iredmail.org/post90775.html#p90775 Try this:
- Setup a new VM with same OS release as your current production server.
- Install latest iRedMail with SOGo on this VM.
- Copy full /etc/sogo/sogo.conf to your production server, replace the SQL username/passwords in sogo.conf by the real ones on your production server.
- Copy /etc/sogo/sieve.cred to your production server. Also copy file /etc/dovecot/dovecot-master-users too, it contains dovecot master user used by sogo.
- Restart SOGo service on production server.

]]> Thu, 24 Apr 2025 02:13:39 +0000 https://forum.iredmail.org/post90775.html#p90775 <![CDATA[Problem with Sogo Install]]> https://forum.iredmail.org/post90773.html#p90773 ==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.7.2 OPENLDAP edition.
- Deployed with iRedMail Easy or the downloadable installer?: Downloadable install
- Linux/BSD distribution name and version: Debian 12
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): NGINX
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi All,

I attempted to install Sogo after I had already installed sogo. I followed these instructions:
https://docs.iredmail.org/sogo-centos-6-openldap.html

I can get to a login prompt but after login I get a blank screen.

I tailed '/var/log/sogo/sogo.log' and I can see the following entries:

2025-04-23 12:27:41.448 sogod[51319:51319] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'o=domains,dc=johnathome,dc=online' filter '(&(|(mail=john@hart.london)(mail=john@hart.london))(objectClass=mailUser)(accountStatus=active)(enabledService=mail))' for attrs '*'
2025-04-23 12:27:41.453 sogod[51319:51319] <MySQL4Channel[0x0x55cd54f355a0] connection=0x0x55cd55104660> SQL: SELECT c_defaults FROM sogo_user_profile WHERE c_uid = 'john@hart.london';
2025-04-23 12:27:41.457 sogod[51319:51319] <MySQL4Channel[0x0x55cd54f355a0] connection=0x0x55cd55104660>   query has results, entering fetch-mode.
2025-04-23 12:27:41.459 sogod[51319:51319] <MySQL4Channel[0x0x55cd55097810] connection=0x0x55cd54810290> SQL: select character_octet_length as CHARACTER_MAXIMUM_LENGTH from information_schema.columns where table_name = 'sogo_user_profile' AND column_name = 'c_defaults';
2025-04-23 12:27:41.459 sogod[51319:51319] <MySQL4Channel[0x0x55cd55097810] connection=0x0x55cd54810290>   query has results, entering fetch-mode.
2025-04-23 12:27:41.460 sogod[51319:51319] ---------- -[MySQL4Channel primaryCloseChannel]: <MySQL4Channel[0x0x55cd55097810] connection=0x0x55cd54810290> close channel count[3]
2025-04-23 12:27:41.460 sogod[51319:51319] <MySQL4Channel[0x0x55cd54f355a0] connection=0x0x55cd55104660> SQL: SELECT c_settings FROM sogo_user_profile WHERE c_uid = 'john@hart.london';
2025-04-23 12:27:41.460 sogod[51319:51319] <MySQL4Channel[0x0x55cd54f355a0] connection=0x0x55cd55104660>   query has results, entering fetch-mode.
2025-04-23 12:27:41.467 sogod[51319:51319] EXCEPTION: <NSException: 0x55cd55184e00> NAME:NSInvalidArgumentException REASON:NGImap4ConnectionManager(class) does not recognize defaultConnectionManager: INFO:(null)
Apr 23 12:27:41 sogod [51319]: 109.152.210.71 "POST /SOGo/so/john@hart.london/Mail/0/folderINBOX/changes HTTP/1.0" 501 0/126 0.100 - - 1M - 15

Attached is my Sogo config. Please can someone help me?

]]> Wed, 23 Apr 2025 11:31:17 +0000 https://forum.iredmail.org/post90773.html#p90773