iRedMail — Error adding users to domain

Re: Error adding users to domain

null@example.com (ZhangHuangbin) — Wed, 22 Apr 2026 08:09:50 +0000

Since you have such limit applied for the admin account, then it's a combination of all domains managed by this admin.

Re: Error adding users to domain

null@example.com (ThreeLabs) — Tue, 21 Apr 2026 16:03:22 +0000

They had two domains assigned to them by me. One with 32 users and the other with one alias.
The two combined does exceed the 100GB mailbox quota, but I created both of them.

Are these numbers per domain or for all of the domains the admin has access to?

Re: Error adding users to domain

null@example.com (ZhangHuangbin) — Tue, 21 Apr 2026 15:02:36 +0000

ThreeLabs wrote:

Exceeded the limit for creating admin quotas
In admin privileges under their user account, I have the following settings:
10 Domains
100 Mail Users
100 Mail Aliases
10 Mailing Lists
100 GB Malbox Quota

Please check whether this admin exceeded above limits.

Error adding users to domain

null@example.com (ThreeLabs) — Tue, 21 Apr 2026 14:36:21 +0000

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): EE 1.7.2
- Deployed with iRedMail Easy or the downloadable installer? Yes
- Linux/BSD distribution name and version: Ubuntu 24.04 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I'm having an interesting issue with a domain administrator. They can create a domain, but afterwards attempting to add any users to that domain gets the error message:

Exceeded the limit for creating admin quotas

In admin privileges under their user account, I have the following settings:
10 Domains
100 Mail Users
100 Mail Aliases
10 Mailing Lists
100 GB Malbox Quota

As the global admin, I can create users on their domains without issue.

What am I missing?

Thanks!