<![CDATA[iRedMail — Error when trying to edit users...]]> https://forum.iredmail.org/topic21212-error-when-trying-to-edit-users.html Tue, 01 Sep 2026 02:58:00 +0000 PunBB <![CDATA[Re: Error when trying to edit users...]]> https://forum.iredmail.org/post92217.html#p92217 Resolved, it was a permissions issue and folder owner as the Error says.

]]> Tue, 01 Sep 2026 02:58:00 +0000 https://forum.iredmail.org/post92217.html#p92217 <![CDATA[Re: Error when trying to edit users...]]> https://forum.iredmail.org/post92216.html#p92216 with further checking in logs I found this:

ERROR: directory doesn't exist or incorrect permission (check parent directories also): /var/vmail/mlmmj.

it is set to vmail:vmail

this is the service:

mlmmjadmin.service - RESTful API server used to manage mlmmj mailing list manager
     Loaded: loaded (/usr/lib/systemd/system/mlmmjadmin.service; enabled; preset: enabled)
     Active: failed (Result: exit-code) since Mon 2026-08-31 13:25:28 CDT; 1s ago
   Duration: 100ms
    Process: 52786 ExecStartPre=/bin/mkdir -p /var/run/mlmmjadmin (code=exited, status=0/SUCCESS)
    Process: 52787 ExecStartPre=/bin/chown mlmmj:mlmmj /var/run/mlmmjadmin (code=exited, status=0/SUCCESS)
    Process: 52788 ExecStartPre=/bin/chmod 0755 /var/run/mlmmjadmin (code=exited, status=0/SUCCESS)
    Process: 52789 ExecStart=/usr/bin/uwsgi --ini /opt/mlmmjadmin/rc_scripts/uwsgi/debian.ini --pidfile /var/run/mlmmjadmin/mlmmjadmin.pid (code=exited, status=255/EXCEPTION)
    Process: 52795 ExecStopPost=/bin/rm -rf /var/run/mlmmjadmin (code=exited, status=0/SUCCESS)
   Main PID: 52789 (code=exited, status=255/EXCEPTION)
        CPU: 109ms

]]> Mon, 31 Aug 2026 18:30:04 +0000 https://forum.iredmail.org/post92216.html#p92216 <![CDATA[Error when trying to edit users...]]> https://forum.iredmail.org/post92215.html#p92215 ==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):     1.8.5
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: Ubuntu 24.04.4 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Error: ConnectionError(MaxRetryError("HTTPConnectionPool(host='127.0.0.1', port=7790): Max retries exceeded with url: /api/subscriber/eddiegarner@progressiveelectricalservices.com/subscribed?query_all_lists=no&email_only=yes (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7ae08f37ad20>: Failed to establish a new connection: [Errno 111] Connection refused'))"))

I have tried restarting mlmmjadmin.service, when status is checked it is failed to start.

What am I missing?

]]> Mon, 31 Aug 2026 16:41:08 +0000 https://forum.iredmail.org/post92215.html#p92215