1 Topic by jisunza

  • jisunza
  • Member
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  • Registered: 2011-03-24
  • Posts: 9

Topic: Retrieve messages from Junk folder using Outlook/ThunderBird

I have Outlook, Thunder Bird, and iPhone users that cannot see their junk emails. We can see the inbox and trash but not junk.
With Roundcube everything shows up there. I really need to get this solved since most users do not use the webmail.

Thanks in advanced.

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,082

Re: Retrieve messages from Junk folder using Outlook/ThunderBird

jisunza wrote:

I have Outlook, Thunder Bird, and iPhone users that cannot see their junk emails. We can see the inbox and trash but not junk.

Do you use POP3 with Outlook/TB/iPhone?
You have to use IMAP with mail client, so that you can see all mail folders.