1 Topic by cwhbrian

  • cwhbrian
  • Member
  • Offline
  • Registered: 2010-03-13
  • Posts: 4

Topic: [SOLVED] Cannot receive any mail from outside

==== Provide basic information to help troubleshoot ====
- iRedMail version: iRedMail-0.7.2
- Linux/BSD distribution name and version: Freebsd 8.2
- Any related log? Log is helpful for troubleshooting.
====
I had a new installion of iRedMail, i can send mail but i can't reseive any mail from outside and i can't find any log message in mail.log, how can i fix it? thanks a lot

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 30,770

Re: [SOLVED] Cannot receive any mail from outside

cwhbrian wrote:

I had a new installion of iRedMail, i can send mail but i can't reseive any mail from outside and i can't find any log message in mail.log, how can i fix it? thanks a lot

If you can't find any log message, it's better to check your DNS records first, make sure you have correct A and MX records.
Or do you have any routers disable SMTP access to this mail server?

3 Reply by cwhbrian

  • cwhbrian
  • Member
  • Offline
  • Registered: 2010-03-13
  • Posts: 4

Re: [SOLVED] Cannot receive any mail from outside

ZhangHuangbin wrote:
cwhbrian wrote:

I had a new installion of iRedMail, i can send mail but i can't reseive any mail from outside and i can't find any log message in mail.log, how can i fix it? thanks a lot

If you can't find any log message, it's better to check your DNS records first, make sure you have correct A and MX records.
Or do you have any routers disable SMTP access to this mail server?

==== Provide basic information to help troubleshoot ====
- iRedMail version:
- Linux/BSD distribution name and version:
- Any related log? Log is helpful for troubleshooting.
====


Thanks a lot, i think it had some problem in MX records, my older mail server domain is same to new server