1 Topic by michele.magi

  • michele.magi
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Topic: RoundCube "could not save password"

Hello,

I just installed some days ago iRedMail 0.7.3 and i didn't change anything in ldap or roundcube configuration.
All it's well working but the users can't change their password trough roundcube password plugin. It appears the advise "could not save password"
I checked the config files for password plugin but all seems ok.
I activated debug for ldap but when I try to cange password ldap don't write anyring in log file. When I access to roundcube, ldap correctly write the log file.

I found thath is missing ?> at the end of all php files in plugin, I added this in config.inc.php, password.php and driver/ldap_simple.php but nothing ghanges. 

Can Someone help me?
Thank you,
Michele


- iRedMail version: 0.7.3 fresh installed
- Linux/BSD distribution name and version: RedHat 6 64bit==== Provide basic information to help troubleshoot ====
- iRedMail version:
- Linux/BSD distribution name and version:
- Any related log? Log is helpful for troubleshooting.
====

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2 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

config file looks fine.
Is there any related log in Postfix mail log? it should be /var/log/maillog on RHEL/CentOS.

3 Reply by michele.magi

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Re: RoundCube "could not save password"

ZhangHuangbin wrote:

config file looks fine.
Is there any related log in Postfix mail log? it should be /var/log/maillog on RHEL/CentOS.

No, any log messages during changing password in /var/log/maillog or /var/log/openldap.log or /var/log/messages

4 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

Try to set "loglevel 256" in /etc/openldap/slapd.conf, restart openldap service, and try again.
There's must be more detailed log in OpenLDAP log file, please paste them all here to help troubleshoot.

5 Reply by michele.magi

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Re: RoundCube "could not save password"

Already done, any log when I try to change password.

ZhangHuangbin wrote:

Try to set "loglevel 256" in /etc/openldap/slapd.conf, restart openldap service, and try again.
There's must be more detailed log in OpenLDAP log file, please paste them all here to help troubleshoot.

6 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

michele.magi wrote:

Already done, any log when I try to change password.

Is there any log in OpenLDAP log file when you try to change password with Roundcube?

7 Reply by michele.magi

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Re: RoundCube "could not save password"

ZhangHuangbin wrote:
michele.magi wrote:

Already done, any log when I try to change password.

Is there any log in OpenLDAP log file when you try to change password with Roundcube?

Any

It seems strange because it's a fresh installation of iRedmail, but I think that something is wrong in password plugin, so I'm going to try to manually install the plugin. 

Thank You

8 Reply by michele.magi

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Re: RoundCube "could not save password"

Hello,

I tried to install a new password plugin but the problem persists.

So I tried to change password method from ldap_simple to ldap, installing Net_LDAP2:
the problem persists but now I can see something in the log file openldap.log.

Nov  4 16:03:37 mail slapd[19604]: conn=7171 fd=20 ACCEPT from IP=127.0.0.1:38816 (IP=0.0.0.0:389)
Nov  4 16:03:37 mail slapd[19604]: conn=7171 op=0 BIND dn="mail=xxxxxx@xxx.com,ou=Users,domainName=xxx.com,o=domains,dc=xxx,dc=com" method=128
Nov  4 16:03:37 mail slapd[19604]: conn=7171 op=0 BIND dn="mail=xxxxx@xxx.com,ou=Users,domainName=xxxx.com,o=domains,dc=xxxx,dc=com" mech=SIMPLE ssf=0
Nov  4 16:03:37 mail slapd[19604]: conn=7171 op=0 RESULT tag=97 err=0 text=
Nov  4 16:03:37 mail slapd[19604]: conn=7171 op=1 UNBIND
Nov  4 16:03:37 mail slapd[19604]: conn=7171 fd=20 closed

Any log in maillog

Any idea?

Thank You,
Michele

9 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

Posted openldap log is helpless, it just mentions bind and unbind, no other LDAP operations like changing password.

P.S. Does your "any" mean "no", "none"?

10 Reply by bikrish

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Re: RoundCube "could not save password"

Hi Guys,

I was having the same problem. I downloaded the password plugin from roundcube plugin repository and did the configuration and it worked. I don't know what was the problem but looks like some kind of bug which is in old version of password plugin.

Thanks,
Bikrish

11 Reply by michele.magi

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Re: RoundCube "could not save password"

ZhangHuangbin wrote:

Posted openldap log is helpless, it just mentions bind and unbind, no other LDAP operations like changing password.

P.S. Does your "any" mean "no", "none"?

Yes, no other info in log files

12 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

I'm so sorry that i cannot help troubleshoot without related log. sad

13 Reply by michele.magi

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Re: RoundCube "could not save password"

ZhangHuangbin wrote:

I'm so sorry that i cannot help troubleshoot without related log. sad

Thank You for the support,
Michele

14 Reply by vasanth

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Re: RoundCube "could not save password"

I am facing the same issue. Any solutions found. No traceable problem with openldap log

15 Reply by vasanth

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Re: RoundCube "could not save password"

Note: It was working earlier.

16 Reply by ZhangHuangbin

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Re: RoundCube "could not save password"

vasanth wrote:

Note: It was working earlier.

Did you change any config files? or, any changes on your system?