1 Topic by syam.kumar

  • syam.kumar
  • Member
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  • Registered: 2011-11-03
  • Posts: 3

Topic: Mails going into SPAM

==== Provide required information to help troubleshoot and get quick answer ====
- Linux/BSD distribution name and version:
- iRedMail version and backend (LDAP/MySQL):
- Any related log? Log is helpful for troubleshooting.
====

Hi all,

i am new to mails servers and i tried installing iRedmail on Centos 6 and i am able to send and receive emails but the mails which i send from iRedmail are going into SPAM for external domians like gmail,yahoo or hotmail. Can anyone help me how to whitelist the IP Address and resolve the issue.

thx in advance

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by agattei

  • agattei
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  • Registered: 2011-12-20
  • Posts: 31

Re: Mails going into SPAM

syam.kumar wrote:

==== Provide required information to help troubleshoot and get quick answer ====
- Linux/BSD distribution name and version:
- iRedMail version and backend (LDAP/MySQL):
- Any related log? Log is helpful for troubleshooting.
====

Hi all,

i am new to mails servers and i tried installing iRedmail on Centos 6 and i am able to send and receive emails but the mails which i send from iRedmail are going into SPAM for external domians like gmail,yahoo or hotmail. Can anyone help me how to whitelist the IP Address and resolve the issue.

thx in advance

Hi,
check this steps:

1) first of all you must have a reverse dns on the ip of the mail server
    (Take a look here http://en.wikipedia.org/wiki/Reverse_dns )
    For this thing probably you must have to ask to your provider

2) you must setup DNS record for SPF
    (Take a look here http://en.wikipedia.org/wiki/Sender_Policy_Framework )
    Look at this wiki page for the instructions http://code.google.com/p/iredmail/wiki/DNS_SPF
   
3) you must setup a DNS record for DKIM key
   (Take a look here http://en.wikipedia.org/wiki/DomainKeys_Identified_Mail )
   Look at this wiki page for the instructions http://code.google.com/p/iredmail/wiki/DNS_DKIM

Also check if your ip il listed in someone blacksit http://www.mxtoolbox.com/blacklists.aspx

Best regards,
Alessio