1 Topic by mohan

  • mohan
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  • Registered: 2011-06-14
  • Posts: 104

Topic: Rename mail id

==== Provide required information to help troubleshoot and get quick answer ====
- iRedMail version:
- Linux/BSD distribution name and version:
- Any related log? Log is helpful for troubleshooting.
====
Centos 5.6
iRedMail 0.7.2 and iRedProLdapAdmin-1.6.3

Hi Zhang,

I need to rename a mailid for example support@mydomain.com to techsupport@mydomain.com

Kindly advice how it can be achieved.

Thanks,
Regards,
Mohan

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,082

Re: Rename mail id

If this is a normal email user:

1) Login to iRedAdmin-Pro-LDAP first, go to account profile page, tab "Advanced", you will see option "Path to mailbox", please copy its values. Screenshot for your reference:
http://screenshots.iredmail.googlecode.com/hg/iredadmin/user_profile_services_control.png

2) Create new mail user "techsupport@". After created, go to its profile page, tab "Advanced", then paste the value of "Path to mailbox" of support@ you copied in step 1) here. After saved, mail account "techsupport@" will has the same mailbox as "support@", so you can read old emails which were sent to "support@".

3) it's now safe to delete "support@" if you want. Note: Deleting mail user won't remove its mailbox on file system, so it's safe to delete mail account.

That's all.

3 Reply by mohan

  • mohan
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  • Registered: 2011-06-14
  • Posts: 104

Re: Rename mail id

Hi Zhang,

Thanks for the information provided, it worked.

Thanks,
Regards,
Mohan

ZhangHuangbin wrote:

If this is a normal email user:

1) Login to iRedAdmin-Pro-LDAP first, go to account profile page, tab "Advanced", you will see option "Path to mailbox", please copy its values. Screenshot for your reference:
http://screenshots.iredmail.googlecode.com/hg/iredadmin/user_profile_services_control.png

2) Create new mail user "techsupport@". After created, go to its profile page, tab "Advanced", then paste the value of "Path to mailbox" of support@ you copied in step 1) here. After saved, mail account "techsupport@" will has the same mailbox as "support@", so you can read old emails which were sent to "support@".

3) it's now safe to delete "support@" if you want. Note: Deleting mail user won't remove its mailbox on file system, so it's safe to delete mail account.

That's all.