1 Topic by isko

  • isko
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  • Registered: 2012-04-08
  • Posts: 7

Topic: Legitimate email marked as ***SPAM***

Hello everyone,

First of all great work upon iRedMail it´s freakin awsome smile.
However i´ve reached to a point where my legitimate email gets marked as ***SPAM*** anyone that could inform me how to remove the ***SPAM*** on my legitimate mail. Note not all email messages are tagged as ***SPAM*** only a few from a specific sender.

- iRedMail version:  iRedMail-0.7.4
- Linux/BSD distribution name and version: Ubuntu 11.04

Thank you in advance,
Isko

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: Legitimate email marked as ***SPAM***

Hi Isko,

Please paste the mail header of this SPAM email, let's see why it was marked as spam.

3 Reply by isko

  • isko
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  • Registered: 2012-04-08
  • Posts: 7

Re: Legitimate email marked as ***SPAM***

Return-Path: <Sender@mailer.svenskaspel.se>
Delivered-To: isko@mailinator.com
Received: from localhost (srvx.mailinator.com [127.0.0.1])
    by srvx.mailinator.com (Postfix) with ESMTP id A7A904AA90D8
    for <isko@mailinator.com>; Wed,  2 May 2012 23:12:33 +0400 (MSK)
X-Quarantine-ID: <gw6ia3-KlvOK>
X-Virus-Scanned: Debian amavisd-new at srvx.mailinator.com
X-Amavis-Alert: BAD HEADER SECTION, Non-encoded 8-bit data (char E5 hex):
    Subject: Spelresultat p\345 Svenska Spel ([...]
X-Spam-Flag: YES
X-Spam-Score: 6.638
X-Spam-Level: ******
X-Spam-Status: Yes, score=6.638 tagged_above=2 required=6.31
    tests=[HTML_MESSAGE=0.001, INVALID_DATE=0.432, MIME_HTML_ONLY=1.105,
    RCVD_IN_DNSWL_NONE=-0.0001, SPF_FAIL=5, SUBJECT_NEEDS_ENCODING=0.1]
    autolearn=no
Received: from srvx.mailinator.com ([127.0.0.1])
    by localhost (srvx.mailinator.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id gw6ia3-KlvOK for <isko@mailinator.com>;
    Wed,  2 May 2012 21:12:33 +0200 (CEST)
X-Original-Helo: smtprelay-b12.telenor.se (iRedMail: hmail.org/)
Received: from smtprelay-b12.telenor.se (smtprelay-b12.telenor.se [62.127.194.21])
    by srvx.mailinator.com (Postfix) with ESMTPS id 0C9264AA5716
    for <isko@mailinator.com>; Wed,  2 May 2012 23:12:33 +0400 (MSK)
Received: from ipb3.telenor.se (ipb3.telenor.se [195.54.127.166])
    by smtprelay-b12.telenor.se (Postfix) with ESMTP id CC415D560
    for <isko@mailinator.com>; Wed,  2 May 2012 21:12:32 +0200 (CEST)
X-SENDER-IP: [82.221.231.1]
X-LISTENER: [smtp.bredband.net]
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: As2CALGGoU9T4/ZEPGdsb2JhbABEgkYagwqsDgEDAQMUgQoZAQEBATc0gj0FAR4DAl80HgwHAxqIJAeZVIZLhwQBhgWNbI57gg0EiDCFSogEgRGKMYdoAQ
X-IronPort-AV: E=Sophos;i="4.75,518,1330902000";
   d="scan'208,217";a="108635670"
Received: from ua-83-227-246-68.cust.bredbandsbolaget.se (HELO floomer.blamo.tld) ([82.221.231.1])
  by ipb3.telenor.se with ESMTP; 02 May 2012 21:12:32 +0200
Received: from mail1.vby.svenskaspel.se (mail1.prod.svenskaspel.se [193.235.19.5])
    by floomer.blamo.tld (Postfix) with ESMTP id 5A16E1700E
    for <mailalias@secret.com>; Wed,  2 May 2012 21:12:31 +0200 (CEST)
Received: from bev02 ([78.108.13.67]) by mail1.vby.svenskaspel.se (StrongMail Enterprise 1.0-6(2.00.238)); Wed, 02 May 2012 21:12:30 +0200
X-Mailer: StrongMail Enterprise 1.0-6(2.00.238)
X-SMHeaderMap: mid="X-MailingID"
X-MailingID: 00000::00000::00000::00000::::168997
X-Destination-ID: <mailalias@secret.com>
X-VirtualServerGroup: UNDEF
Message-ID: <1335985950.168998@mailer.svenskaspel.se>
From: "Svenska Spel" <Sender@mailer.svenskaspel.se>
To: "Isko" <mailalias@secret.com>
Reply-to: "Svenska Spel" <Kundservice@svenskaspel.se>
Date: Wed, 02 May 2012 21:12:30 GMT+0100
Subject: ***SPAM*** Spelresultat =?iso-8859-1?Q?p=E5?= Svenska Spel (12-05-02
    19:17)
MIME-Version: 1.0
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: 8bit

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: Legitimate email marked as ***SPAM***

As you can see in the mail header, the main reason is SPF fail. So please fix (add, update, correct) your SPF DNS record first.

X-Spam-Status: Yes, score=6.638 tagged_above=2 required=6.31
    tests=[HTML_MESSAGE=0.001, INVALID_DATE=0.432, MIME_HTML_ONLY=1.105,
    RCVD_IN_DNSWL_NONE=-0.0001, SPF_FAIL=5, SUBJECT_NEEDS_ENCODING=0.1]
    autolearn=no