1 Topic by PineMail11

  • PineMail11
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Topic: Not able to access rouncubemail

==== Provide required information ====
- iRedMail version and backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Any related log? Log is helpful for troubleshooting.
====
Hi Zhang,

I have installed iRedMail-0.8.1 on fresh centos-6.2 . When i tried to access roundcube mail in browser not able to get even home page also.

Find the http error log below:

[error] Exception KeyError: KeyError(140277285308384,) in <module 'threading' from '/usr/lib64/python2.6/threading.pyc'> ignored
[Sat Jun 09 12:31:28 2012] [error] Exception KeyError: KeyError(140277285308384,) in <module 'threading' from '/usr/lib64/python2.6/threading.pyc'> ignored
[Sat Jun 09 12:31:28 2012] [notice] caught SIGTERM, shutting down
[Sat Jun 09 12:31:29 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sat Jun 09 12:31:30 2012] [notice] Digest: generating secret for digest authentication ...
[Sat Jun 09 12:31:30 2012] [notice] Digest: done
[Sat Jun 09 12:31:30 2012] [warn] mod_wsgi: Compiled for Python/2.6.2.
[Sat Jun 09 12:31:30 2012] [warn] mod_wsgi: Runtime using Python/2.6.6.

Please Advice.

Regards,
Pine Mail

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: Not able to access rouncubemail

Any error log in /var/log/httpd/ssl_error_log?

3 Reply by mohan

  • mohan
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  • Registered: 2011-06-14
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Re: Not able to access rouncubemail

Hi Zhang,

Please find the errorlog message in /var/log/httpd/ssl_error_log


[Sat Jun 09 14:54:07 2012] [warn] RSA server certificate CommonName (CN) `mail.mydomain.com' does NOT match server name!?
[Sat Jun 09 14:54:08 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Sat Jun 09 14:54:08 2012] [warn] RSA server certificate CommonName (CN) `mail.mydomain.com' does NOT match server name!?

kindly advice

Thanks,
Regards,
Pinemail11

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Not able to access rouncubemail

Did you re-create the SSL certification or changed system hostname?

5 Reply by PineMail11

  • PineMail11
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Re: Not able to access rouncubemail

Hi Zhang,

We have not changed the hostname and we didn't recreate the SSL certification.

After  installing iRedmail-0.8.1 when tried to access roundcubemail through browser we are not getting roundcubemail home page.

Thanks,
Regards,
Pinemail11