1 Topic by banderson443

  • banderson443
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Topic: Email Clients Not working.

==== Required information ====
- iRedMail version: 0.1.9
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Linux/BSD distribution name and version: Ubuntu server 12.04 LTS
- Related log if you're reporting an issue:
====

I'm new to iredmail and so far it seems to be a great product.

Could someone help me figure out why i can get roundcube to work just fine but not any email clients. Outlook, Thunderbird, droid/iphone. No clients seem to work.

Thanks in advance

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Email Clients Not working.

How do you configure your mail clients (Outlook, Thunderbird, ...) to use POP3/IMAP/SMTP services?
Here's reference for Thunderbird:
http://www.iredmail.org/wiki/index.php? … r.iRedMail

3 Reply by banderson443

  • banderson443
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Re: Email Clients Not working.

Clients are resolved we were configuring the clients correctly but. The Test feature of outlook and thunderbird was failing although mail would send and recieve just fine.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Email Clients Not working.

banderson443 wrote:

The Test feature of outlook and thunderbird was failing

Sorry, what do you mean "The Test feature"?

5 Reply by afif

  • afif
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  • Registered: 2012-06-05
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Re: Email Clients Not working.

Heylo Zhang,

I'm facing the same problem.

I can send email using roundcube, But if i try to send using email client for example thunderbird and outlook it seem failed

I do follow all the required configuration for SMTP: port 587 using STARTLS and normal password but still i cant send email. I can received email but cant send email using email client.

For outlook, when ever i try to test account setting POP3 seem OK but SMTP will result error


Please do advice


Thanks


Regards,
Afif

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Email Clients Not working.

afif wrote:

But if i try to send using email client for example thunderbird and outlook it seem failed

What's the error message raised in Thunderbird and/or Outlook? Any related log on your server (/var/log/mail.log and /var/log/dovecot.log)?