Topic: Can't send or receive - Problem with clamav?
==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
==== ==== Required information ====
- iRedMail version: 0.8.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 12.04
- Related log if you're reporting an issue: mail.log
====
Hi. I just tried a fresh install of iRedMail on a brand new Ubuntu 12.04 install in a VPS. I didn't see any errors during the install. I can log into Roundcube and IRedAdmin. I can create new email accounts in IRedAdmin.
BUT, when I send an email it never makes to its destination. Roundcube says the message was sent, but it wasn't. Likewise, I can't receive emails either. I'm not sure how to begin, but here's the output of /var/log/mail.log since I restarted my server, tried sending one message and tried receiving one message.
Dec 13 19:50:24 mx amavis[802]: starting. /usr/sbin/amavisd-new at mx.backsaba.com amavisd-new-2.6.5 (20110407), Unicode aware
Dec 13 19:50:24 mx amavis[802]: Perl version 5.014002
Dec 13 19:50:25 mx amavis[1007]: Net::Server: Group Not Defined. Defaulting to EGID '119 119'
Dec 13 19:50:25 mx amavis[1007]: Net::Server: User Not Defined. Defaulting to EUID '112'
Dec 13 19:50:25 mx amavis[1007]: Module Amavis::Conf 2.208
Dec 13 19:50:25 mx amavis[1007]: Module Archive::Zip 1.30
Dec 13 19:50:25 mx amavis[1007]: Module BerkeleyDB 0.49
Dec 13 19:50:25 mx amavis[1007]: Module Compress::Zlib 2.033
Dec 13 19:50:25 mx amavis[1007]: Module Convert::TNEF 0.17
Dec 13 19:50:25 mx amavis[1007]: Module Convert::UUlib 1.4
Dec 13 19:50:25 mx amavis[1007]: Module Crypt::OpenSSL::RSA 0.27
Dec 13 19:50:25 mx amavis[1007]: Module DBD::mysql 4.020
Dec 13 19:50:25 mx amavis[1007]: Module DBI 1.616
Dec 13 19:50:25 mx amavis[1007]: Module DB_File 1.821
Dec 13 19:50:25 mx amavis[1007]: Module Digest::MD5 2.51
Dec 13 19:50:25 mx amavis[1007]: Module Digest::SHA 5.61
Dec 13 19:50:25 mx amavis[1007]: Module IO::Socket::INET6 2.69
Dec 13 19:50:25 mx amavis[1007]: Module MIME::Entity 5.502
Dec 13 19:50:25 mx amavis[1007]: Module MIME::Parser 5.502
Dec 13 19:50:25 mx amavis[1007]: Module MIME::Tools 5.502
Dec 13 19:50:25 mx amavis[1007]: Module Mail::DKIM::Signer 0.39
Dec 13 19:50:25 mx amavis[1007]: Module Mail::DKIM::Verifier 0.39
Dec 13 19:50:25 mx amavis[1007]: Module Mail::Header 2.08
Dec 13 19:50:25 mx amavis[1007]: Module Mail::Internet 2.08
Dec 13 19:50:25 mx amavis[1007]: Module Mail::SPF v2.008
Dec 13 19:50:25 mx amavis[1007]: Module Mail::SpamAssassin 3.003002
Dec 13 19:50:25 mx amavis[1007]: Module Net::DNS 0.66
Dec 13 19:50:25 mx amavis[1007]: Module Net::Server 0.99
Dec 13 19:50:25 mx amavis[1007]: Module NetAddr::IP 4.058
Dec 13 19:50:25 mx amavis[1007]: Module Socket6 0.23
Dec 13 19:50:25 mx amavis[1007]: Module Time::HiRes 1.972101
Dec 13 19:50:25 mx amavis[1007]: Module URI 1.59
Dec 13 19:50:25 mx amavis[1007]: Module Unix::Syslog 1.1
Dec 13 19:50:25 mx amavis[1007]: Amavis::DB code loaded
Dec 13 19:50:25 mx amavis[1007]: Amavis::Cache code loaded
Dec 13 19:50:25 mx amavis[1007]: SQL base code loaded
Dec 13 19:50:25 mx amavis[1007]: SQL::Log code loaded
Dec 13 19:50:25 mx amavis[1007]: SQL::Quarantine NOT loaded
Dec 13 19:50:25 mx amavis[1007]: Lookup::SQL code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: Lookup::LDAP code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: AM.PDP-in proto code loaded
Dec 13 19:50:25 mx amavis[1007]: SMTP-in proto code loaded
Dec 13 19:50:25 mx amavis[1007]: Courier proto code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: SMTP-out proto code loaded
Dec 13 19:50:25 mx amavis[1007]: Pipe-out proto code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: BSMTP-out proto code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: Local-out proto code loaded
Dec 13 19:50:25 mx amavis[1007]: OS_Fingerprint code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: ANTI-VIRUS code loaded
Dec 13 19:50:25 mx amavis[1007]: ANTI-SPAM code loaded
Dec 13 19:50:25 mx amavis[1007]: ANTI-SPAM-EXT code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: ANTI-SPAM-C code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: ANTI-SPAM-SA code loaded
Dec 13 19:50:25 mx amavis[1007]: Unpackers code loaded
Dec 13 19:50:25 mx amavis[1007]: DKIM code loaded
Dec 13 19:50:25 mx amavis[1007]: Tools code NOT loaded
Dec 13 19:50:25 mx amavis[1007]: Found $file at /usr/bin/file
Dec 13 19:50:25 mx amavis[1007]: Found $altermime at /usr/bin/altermime
Dec 13 19:50:25 mx amavis[1007]: Internal decoder for .mail
Dec 13 19:50:25 mx amavis[1007]: No decoder for .F
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .Z at /bin/uncompress
Dec 13 19:50:25 mx amavis[1007]: Internal decoder for .gz
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .bz2 at /bin/bzip2 -d
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .lzo at /usr/bin/lzop -d
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .rpm at /usr/bin/rpm2cpio
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .cpio at /bin/pax
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .tar at /bin/pax
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .deb at /usr/bin/ar
Dec 13 19:50:25 mx amavis[1007]: Internal decoder for .zip
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .7z at /usr/bin/7zr
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .rar at /usr/bin/unrar-free
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .arj at /usr/bin/arj
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .arc at /usr/bin/nomarch
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .zoo at /usr/bin/zoo
Dec 13 19:50:25 mx amavis[1007]: No decoder for .lha
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .doc at /usr/bin/ripole
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .cab at /usr/bin/cabextract
Dec 13 19:50:25 mx amavis[1007]: No decoder for .tnef
Dec 13 19:50:25 mx amavis[1007]: Internal decoder for .tnef
Dec 13 19:50:25 mx amavis[1007]: Found decoder for .exe at /usr/bin/unrar-free; /usr/bin/arj
Dec 13 19:50:25 mx amavis[1007]: Using primary internal av scanner code for ClamAV-clamd
Dec 13 19:50:25 mx amavis[1007]: Found secondary av scanner ClamAV-clamscan at /usr/bin/clamscan
Dec 13 19:50:25 mx amavis[1007]: Creating db in /var/lib/amavis/db/; BerkeleyDB 0.49, libdb 5.1
Dec 13 19:50:33 mx postfix/master[1558]: daemon started -- version 2.9.3, configuration /etc/postfix
Dec 13 19:52:15 mx postfix/smtpd[1923]: connect from mx.backsaba.com[127.0.0.1]
Dec 13 19:52:24 mx postfix/smtpd[1923]: 6F9DC41040: client=mx.backsaba.com[127.0.0.1], sasl_method=LOGIN, sasl_username=chrispag@backsaba.com
Dec 13 19:52:25 mx postfix/cleanup[1936]: 6F9DC41040: message-id=<e9cffcef45534b4918410f56de4aacf0@backsaba.com>
Dec 13 19:52:25 mx postfix/qmgr[1563]: 6F9DC41040: from=<chrispag@backsaba.com>, size=552, nrcpt=1 (queue active)
Dec 13 19:52:25 mx roundcube: User chris@backsaba.com [99.236.220.75]; Message for chris.pag@gmail.com; 250: 2.0.0 Ok: queued as 6F9DC41040
Dec 13 19:52:26 mx postfix/smtpd[1923]: disconnect from mx.backsaba.com[127.0.0.1]
Dec 13 19:52:27 mx amavis[1267]: (01267-01) (!)ClamAV-clamd: Can't connect to UNIX socket /tmp/clamd.socket: Connection refused, retrying (2)
Dec 13 19:52:33 mx amavis[1267]: (01267-01) (!)ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /tmp/clamd.socket (Can't connect to UNIX socket /tmp/clamd.socket: Connection refused) at (eval 102) line 375.\n
Dec 13 19:52:33 mx amavis[1267]: (01267-01) (!!)WARN: all primary virus scanners failed, considering backups
Dec 13 19:52:39 mx amavis[1267]: (01267-01) (!)ClamAV-clamscan av-scanner FAILED: /usr/bin/clamscan KILLED, signal 9 (0009) at (eval 102) line 596.
Dec 13 19:52:39 mx amavis[1267]: (01267-01) (!!)TROUBLE in check_mail: virus_scan FAILED: AV: ALL VIRUS SCANNERS FAILED
Dec 13 19:52:39 mx amavis[1267]: (01267-01) (!)PRESERVING EVIDENCE in /var/lib/amavis/tmp/amavis-20121213T195225-01267
Dec 13 19:52:40 mx postfix/smtp[1942]: 6F9DC41040: to=<chris.pag@gmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=23, delays=8.8/0.05/0.12/14, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=01267-01, virus_scan FAILED: AV: ALL VIRUS SCANNERS FAILED (in reply to end of DATA command))I noticed that clam-daemon is NOT running but clam-freshclam IS running. I can't get clam-daemon to start, it fails to start.
Now here's something else. I restarted my server a whole bunch of times. Every now and then, upon a reboot, some of the messages I sent are getting through. So it seems to work sometimes for a second or two after a reboot.
Any help would be really great.
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