1 Topic by mekerri

  • mekerri
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Topic: A huge of Undelivered Mail Returned to Sender

Hi Zhang,
I need you're help please
One of my users receive a huge of Undelivered Mail Returned to Sender , how can i block this please, thank's a lot.


==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Posts: 31,088

Re: A huge of Undelivered Mail Returned to Sender

Please paste related error message, e.g. why mail was undelivered.

3 Reply by mekerri

  • mekerri
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Re: A huge of Undelivered Mail Returned to Sender

Hi Zhang,
There is some lines from mail.log:

Feb 16 12:27:05 machine postfix/qmgr[1080]: 2FEFD1405D72: from=<user@domaine.com>, size=3966, nrcpt=1 (queue active)
Feb 16 12:27:05 machine amavis[28055]: (28055-16) Passed SPAM, MYUSERS LOCAL [116.202.6.131] [116.202.6.131] <user@domaine.com> -> <bbates@mwii.net>, quarantine: W/spam-W5-p46UaGPRy.gz, mail_id: W5-p46UaGPRy, Hits: 20.416, size: 3482, queued_as: 2FEFD1405D72, 182 ms
Feb 16 12:27:05 machine postfix/qmgr[1080]: 785E41405DED: from=<user@domaine.com>, size=3512, nrcpt=1 (queue active)
Feb 16 12:27:05 machine postfix/qmgr[1080]: 5A03E16040D0: from=<user@domaine.com>, size=3982, nrcpt=1 (queue active)
Feb 16 12:27:05 machine amavis[28055]: (28055-17) Passed SPAM, MYUSERS LOCAL [116.202.6.131] [116.202.6.131] <user@domaine.com> -> <crystalm@mwfinc.com>, quarantine: H/spam-Hmf1S9Zmgqpq.gz, mail_id: Hmf1S9Zmgqpq, Hits: 20.416, size: 3490, queued_as: 5A03E16040D0, 157 ms
Feb 16 12:27:05 machine postfix/qmgr[1080]: 720541405DEE: from=<user@domaine.com>, size=3958, nrcpt=1 (queue active)
Feb 16 12:27:05 machine amavis[28103]: (28103-01) Passed SPAM, MYUSERS LOCAL [116.202.6.131] [116.202.6.131] <user@domaine.com> -> <nakk@mwii.net>, quarantine: 0/spam-0+wOpfnvzX9E.gz, mail_id: 0+wOpfnvzX9E, Hits: 20.416, size: 3478, queued_as: 720541405DEE, 292 ms

Thank's for help

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: A huge of Undelivered Mail Returned to Sender

Your log shows all emails are considered as SPAM by Amavisd, so you can try below solutions:

*) Block this sender if possible. You can add blacklisted senders with iRedAdmin-Pro if blacklist management is available under menu "System -> Blacklist".

*) If you have iRedAdmin-Pro installed, configure Amavisd to quarantine SPAM into SQL server, then manage quarantined mails with iRedAdmin-Pro. You can either release them to users, or delete them without delivering to users' mailboxes. Reference: http://www.iredmail.org/wiki/index.php? … ining.SPAM

5 Reply by mekerri

  • mekerri
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Re: A huge of Undelivered Mail Returned to Sender

Hi Zhang,
unfortunately I did not use iRedmail pro. Is there another solution.
Thank's again

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: A huge of Undelivered Mail Returned to Sender

Well, then you should at least tell us basic info of your iRedMail server:

==== Required information ====
- iRedMail version: 
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): 
- Linux/BSD distribution name and version: 
- Related log if you're reporting an issue: 
====

*) If you have Policyd-1 installed, try to add blacklist records to block this sender: http://policyd.sourceforge.net/readme.html
*) If you have Cluebringer (a.k.a. Policyd v2) installed, please access its own web ui to add blacklists: httpS://[your_server]/cluebringer/