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Topic: can not receive email from outside (like gmail)

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
==== ==== Required information ====
- iRedMail version: 0.8.4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP/SQL
- Linux/BSD distribution name and version: FreeBSD 9.1
- Related log if you're reporting an issue:
====

hello everybody

i've installed iredmail and iredadmin and every thing is OK  except the following issue:

if i send an email from postmaster@mydomain.com to sam@gmail.com, i receive mail in gmail, but if i answer this mail or compose new email from sam@gmail.com to postmaster@mydomain.com, i don't receive any email.
i think some settings is needed to gmail server can see my server (or something else) but i don't know how i should do it. i checked all my log file but there is no error message.

please help me to solve my problem.
thanks in advance,
sam

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

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Re: can not receive email from outside (like gmail)

*) Does your iRedMail server has a public IP address which others can visit?
*) What's the error message mentioned in gmail about failed mail delivery?

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Re: can not receive email from outside (like gmail)

What happens if you disable greylisting?
What can you see in mail.log?
Run tail -f /var/log/mail.log and send mail to postmaster@mydomain.com

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Re: can not receive email from outside (like gmail)

oh you are right. i forget to set a global IP address for my server.
thanks you so much Zhang to remind it and great support.