1 Topic by keetawat

  • keetawat
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  • Registered: 2013-09-13
  • Posts: 2

Topic: Error from incredimail program

I have got the Error Message from Incredimail that

A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

Can somebody help me for this problem.

Thank you.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: Error from incredimail program

iRedMail generates a self-singed SSL certificate during installation, if that's the problem, you should purchase a SSL certificate from a trusted provider.
Also, it's better to ask support in Incredimail support area.

3 Reply by keetawat

  • keetawat
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  • Registered: 2013-09-13
  • Posts: 2

Re: Error from incredimail program

thank you for your reply back.