Thank you, I have added the Bytemark addresses to debug_peer_list in main.cf and the following two are examples of the more verbose logs resulting:
Nov 24 10:29:19 mail2 postfix/smtpd[32718]: 05E9498061: client=nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:19 mail2 postfix/smtpd[32718]: improper command pipelining after DATA from nospam2.sh.bytemark.co.uk[89.16.184.149]:
Nov 24 10:29:19 mail2 postfix/smtpd[32718]: 05E9498061: reject: DATA from nospam2.sh.bytemark.co.uk[89.16.184.149]: 503 5.5.0 <DATA>: Data command rejected: Improper use of SMTP command pipelining; from=<blackballmedialz.F.7805.2.0@blackballmedia.gtml2.com> to=<snh@tridentgarages.co.uk> proto=ESMTP helo=<nospam2.sh.bytemark.co.uk>
Nov 24 10:29:19 mail2 postfix/smtpd[32718]: lost connection after DATA from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:19 mail2 postfix/smtpd[32718]: disconnect from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:36 mail2 postfix/smtpd[32718]: connect from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:36 mail2 postfix/smtpd[32718]: 94AEF98061: client=nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:37 mail2 postfix/smtpd[32718]: disconnect from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:29:40 mail2 postfix/smtpd[32718]: connect from nospam3.sh.bytemark.co.uk[89.16.184.150]
Nov 24 10:29:40 mail2 postfix/smtpd[32718]: 37AD398286: client=nospam3.sh.bytemark.co.uk[89.16.184.150]
Nov 24 10:41:34 mail2 postfix/smtpd[516]: 5867698061: client=nospam1.sh.bytemark.co.uk[89.16.184.148]
Nov 24 10:41:34 mail2 postfix/smtpd[516]: improper command pipelining after DATA from nospam1.sh.bytemark.co.uk[89.16.184.148]:
Nov 24 10:41:34 mail2 postfix/smtpd[516]: 5867698061: reject: DATA from nospam1.sh.bytemark.co.uk[89.16.184.148]: 503 5.5.0 <DATA>: Data command rejected: Improper use of SMTP command pipelining; from=<shredonsitelz.F.20956.36.0@shredonsite.gtml2.com> to=<webmaster@tridentgarages.co.uk> proto=ESMTP helo=<nospam1.sh.bytemark.co.uk>
Nov 24 10:41:34 mail2 postfix/smtpd[516]: lost connection after DATA from nospam1.sh.bytemark.co.uk[89.16.184.148]
Nov 24 10:41:34 mail2 postfix/smtpd[516]: disconnect from nospam1.sh.bytemark.co.uk[89.16.184.148]
Nov 24 10:42:39 mail2 postfix/smtpd[516]: connect from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:42:39 mail2 postfix/smtpd[516]: 1772198061: client=nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:42:40 mail2 postfix/smtpd[516]: disconnect from nospam2.sh.bytemark.co.uk[89.16.184.149]
Nov 24 10:42:41 mail2 postfix/smtpd[516]: connect from 121.8.187.81.in-addr.arpa[81.187.8.121]
Nov 24 10:42:41 mail2 postfix/smtpd[516]: disconnect from 121.8.187.81.in-addr.arpa[81.187.8.121]
Bytemark are saying that they are seeing a timeout, but our mailserver is never under any significant load (it barely exceeds zero load average). This is an example of what they're seeing in the logs:
2013-11-25 05:46:50 1VjThK-0003f7-F9 == snh@tridentgarages.co.uk
R=hubbed_hosts_abmx T=remote_smtp defer (110): Connection timed out:
SMTP timeout while connected to 212.110.190.52 [212.110.190.52] after
MAIL FROM:<principalitlz.F.35437.125.0@principal.sgml1.co.uk> SIZE=21166
Once again, any suggestions gratefully received!
--
Chris