Aug 5, 2024: iRedMail-1.7.1 has been released.

**hferreira** · 2014-01-10 23:08:04

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Topic: Error displaying quarentined emails

==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): 1.8.1
- Linux/BSD distribution name and version: Ubuntu 12.04
- Related log if you're reporting an issue:
====

When I click in System -> Quarentined Emails it gives me Internal Server Error

If I use System -> Quarantined Emails - > Spam it shows the emails but only the first page. If I try another not found error is returned.

----

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**ZhangHuangbin** · 2014-01-11 16:53:10

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Re: Error displaying quarentined emails

Do you have amavisd enabled in iRedAdmin-Pro config file (settings.py)? What's the error message in Apache log file?

**ZhangHuangbin** · 2014-01-12 22:30:20

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Re: Error displaying quarentined emails

Hi @hferreira,

I cannot reproduce this issue with iRedAdmin-Pro-MySQL-1.8.1. Could you please paste me related error in Apache log file?

**hferreira** · 2014-01-13 17:51:01

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Re: Error displaying quarentined emails

Relevant log entries in apache log:

[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] Traceback (most recent call last):
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/lib/pymodules/python2.7/web/application.py", line 242, in process
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] return self.handle()
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/lib/pymodules/python2.7/web/application.py", line 233, in handle
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] return self._delegate(fn, self.fvars, args)
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/lib/pymodules/python2.7/web/application.py", line 415, in _delegate
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] return handle_class(cls)
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/lib/pymodules/python2.7/web/application.py", line 390, in handle_class
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] return tocall(*args)
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/share/apache2/iredadmin/controllers/decorators.py", line 11, in proxyfunc
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] return func(self, *args, **kw)
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] File "/usr/share/apache2/iredadmin/controllers/amavisd/log.py", line 154, in GET
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] page = int(quarantined_type) or 1
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000] TypeError: int() argument must be a string or a number, not 'NoneType'
[Mon Jan 13 09:45:43 2014] [error] [client 000.000.000.000]

**ZhangHuangbin** · 2014-01-13 21:46:09

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Re: Error displaying quarentined emails

So sorry about this trouble. You can fix it with below steps:

1: Open file controllers/amavisd/log.py under iRedAdmin-Pro directory, find
below line (about line 151):

       if quarantined_type in ['spam', 'virus', 'banned']:

2: Please modify it to below line:

       if quarantined_type in ['spam', 'virus', 'banned', None]:

3: Save your change and restart Apache service.

It should now work as expected.

**hferreira** · 2014-01-13 23:27:09

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Re: Error displaying quarentined emails

hferreira wrote:

If I use System -> Quarantined Emails - > Spam it shows the emails but only the first page. If I try another not found error is returned.

This one keeps happening. The apache error log doesn't throw any message.

The first one was solved.

**gaxy** · 2014-01-14 04:05:08

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Re: Error displaying quarentined emails

i can not find the line 151 with the following code:

if quarantined_type in ['spam', 'virus', 'banned']:

my one looks like that

if not quarantined_type in ['spam', 'virus', 'banned']:
quarantined_type = None

i see a:
not found

message if try to go to the second page on virus, spam or banned

Kind regards

**ZhangHuangbin** · 2014-01-14 08:56:51

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Re: Error displaying quarentined emails

Hi @gaxy,

I sent you a patched version, you can download it and override running version to fix this issue. Sorry about this trouble.

**ZhangHuangbin** · 2014-01-14 08:58:12

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Re: Error displaying quarentined emails

hferreira wrote:

hferreira wrote:
If I use System -> Quarantined Emails - > Spam it shows the emails but only the first page. If I try another not found error is returned.
This one keeps happening. The apache error log doesn't throw any message.

Did you try this patch?
http://www.iredmail.org/forum/post26944.html#p26944

**gaxy** · 2014-01-14 22:59:47

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Re: Error displaying quarentined emails

i downloadet and installed now the new version, still the same :

not found

the version is 1.8.1 again right?

**gaxy** · 2014-01-14 23:03:18

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Re: Error displaying quarentined emails

o and yes webserver was restartet.

**ZhangHuangbin** · 2014-01-15 10:33:00

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Re: Error displaying quarentined emails

Hi @gaxy,

is it possible to let me login to your server remotely (via ssh) to check this issue? If yes, mail me ssh account info please.

**gaxy** · 2014-01-16 17:28:43

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Re: Error displaying quarentined emails

yes but not this week. i am off.
or you let me know what kind of logfiles you need.

**ZhangHuangbin** · 2014-01-16 19:54:58

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Re: Error displaying quarentined emails

For this issue, it doesn't log in any file. I need to check whether you're running the latest stable release.

**gaxy** · 2014-01-22 20:56:56

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Re: Error displaying quarentined emails

fixed with your special patch, thx

**ZhangHuangbin** · 2014-01-22 21:13:45

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Re: Error displaying quarentined emails

It's caused by incorrect URL handle (missing '/'), here's patch for iRedAdmin-Pro-LDAP-2.1.1, iRedAdmin-Pro-MySQL-1.8.1, iRedAdmin-Pro-PGSQL-1.4.1:

diff -r 3662702e448d controllers/amavisd/urls.py
--- a/controllers/amavisd/urls.py    Tue Jan 21 11:25:01 2014 +0800
+++ b/controllers/amavisd/urls.py    Wed Jan 22 18:05:15 2014 +0800
@@ -21,7 +21,7 @@
     '/activities/quarantined',              'controllers.amavisd.log.QuarantinedMails',
     '/activities/quarantined/page/(\d+)',   'controllers.amavisd.log.QuarantinedMails',
     '/activities/quarantined/(spam|virus|banned)', 'controllers.amavisd.log.QuarantinedMails',
-    '/activities/quarantined/(spam|virus|banned)/page(\d+)', 'controllers.amavisd.log.QuarantinedMails',
+    '/activities/quarantined/(spam|virus|banned)/page/(\d+)', 'controllers.amavisd.log.QuarantinedMails',
     # Per-user quarantined mails
     '/activities/quarantined/(user)/(%s)' % regx_email, 'controllers.amavisd.log.QuarantinedMailsPerAccount',
     '/activities/quarantined/(user)/(%s)/page/(\d+)' % regx_email, 'controllers.amavisd.log.QuarantinedMailsPerAccount',

Aug 5, 2024: iRedMail-1.7.1 has been released.

[ Closed ] Error displaying quarentined emails

Posts: 16

1 Topic by hferreira 2014-01-10 23:08:04

Topic: Error displaying quarentined emails

2 Reply by ZhangHuangbin 2014-01-11 16:53:10

Re: Error displaying quarentined emails

3 Reply by ZhangHuangbin 2014-01-12 22:30:20

Re: Error displaying quarentined emails

4 Reply by hferreira 2014-01-13 17:51:01

Re: Error displaying quarentined emails

5 Reply by ZhangHuangbin 2014-01-13 21:46:09

Re: Error displaying quarentined emails

6 Reply by hferreira 2014-01-13 23:27:09

Re: Error displaying quarentined emails

7 Reply by gaxy 2014-01-14 04:05:08

Re: Error displaying quarentined emails

8 Reply by ZhangHuangbin 2014-01-14 08:56:51

Re: Error displaying quarentined emails

9 Reply by ZhangHuangbin 2014-01-14 08:58:12

Re: Error displaying quarentined emails

10 Reply by gaxy 2014-01-14 22:59:47

Re: Error displaying quarentined emails

11 Reply by gaxy 2014-01-14 23:03:18

Re: Error displaying quarentined emails

12 Reply by ZhangHuangbin 2014-01-15 10:33:00

Re: Error displaying quarentined emails

13 Reply by gaxy 2014-01-16 17:28:43

Re: Error displaying quarentined emails

14 Reply by ZhangHuangbin 2014-01-16 19:54:58

Re: Error displaying quarentined emails

15 Reply by gaxy 2014-01-22 20:56:56

Re: Error displaying quarentined emails

16 Reply by ZhangHuangbin 2014-01-22 21:13:45

Re: Error displaying quarentined emails

Posts: 16