1 Topic by luckynrslevin

  • luckynrslevin
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Topic: Fresh installation, Login failed - no users in db?

==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  PGSQL
- Linux/BSD distribution name and version: debian 7
- Related log if you're reporting an issue: where to find?
====

Hi, I installed iRedMail and the iRedMail admin panel works fine. I can add new users. I cannot however log into roundcube - not with the user listed i iRedMail.tips file and not with the users that i created. It always says "login failed". Furthermore the "users" table in the roundcubemail db does not contain any users/data. Can you guys tell me what is wrong here?
If you need logfiles or anything please tell me (and where to find) as i am not that familiar with iredmail yet.

Thanks!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: Fresh installation, Login failed - no users in db?

*) Mail users are stored in SQL table "vmail.mailbox", not in Roundcube database.
*) Is there any related error log in Postfix log file (/var/log/mail.log)?

3 Reply by luckynrslevin (edited by luckynrslevin 2014-02-12 07:53:34)

  • luckynrslevin
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Re: Fresh installation, Login failed - no users in db?

Hi, sorry for the long waiting time!

In the table vmail.mailbox i can see our userdata (username [emailadress], password, etc.).

I put the logfile as attachement (domain censored) but i couldnt get any information from it. Maybe you know what the messages mean?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Fresh installation, Login failed - no users in db?

No error log in this file at all, especially no log related to webmail login.

5 Reply by luckynrslevin

  • luckynrslevin
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Re: Fresh installation, Login failed - no users in db?

So it seems that is an issue with roundcube right? How does roundcube decide if a user-id is allowed to login? Is that information saved in roundcube db or does roundcube fetches the info from vmail.mailbox?

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Fresh installation, Login failed - no users in db?

Roundcube authenticates user against IMAP server, so it's decided by IMAP server (Dovecot).