Topic: Internal server error on login.
==== Required information ====
- iRedMail version: 1.4.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Ubuntu 10.04
- Related log if you're reporting an issue: /var/log/apache2/ssl_error_iredadmin.log
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] Traceback (most recent call last):
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/web/application.py", line 242, in process
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return self.handle()
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/web/application.py", line 233, in handle
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return self._delegate(fn, self.fvars, args)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/web/application.py", line 412, in _delegate
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return handle_class(cls)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return self._delegate(fn, self.fvars, args)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/web/application.py", line 412, in _delegate
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return handle_class(cls)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/web/application.py", line 387, in handle_class
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return tocall(*args)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/controllers/base.py", line 25, in proxyfunc
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return tocall(*args)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/controllers/base.py", line 25, in proxyfunc
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return func(self, *args, **kw)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/controllers/ldap/basic.py", line 256, in GET
/share/apache2/iredadmin/controllers/ldap/basic.py", line 256, in GET
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] topRecipients=topRecipients,
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/libs/iredbase.py", line 182, in render_template
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return jinja_env.get_template(template_name).render(context)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/lib/pymodules/python2.6/jinja2/environment.py", line 705, in render
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] return self.environment.handle_exception(exc_info, True)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/libs/../templates/default/ldap/dashboard.html", line 5, in top-level template code
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] {% from "macros/amavisd.html" import display_amavisd_quarantined_mails with context %}
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/libs/../templates/default/layout.html", line 123, in top-level template code
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] {% block main %}{% endblock %}
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/libs/../templates/default/ldap/dashboard.html", line 187, in block "main"
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] {{ display_amavisd_quarantined_mails(amavisdQuarantineRecords) }}
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] File "/usr/share/apache2/iredadmin/libs/../templates/default/macros/amavisd.html", line 22, in template
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] <td>{{ r.sender_email |e }}</td>
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199] UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 9: ordinal not in range(128)
[Tue Mar 25 15:31:21 2014] [error] [client 192.168.1.199]
====
Hello,
I have an issue with my server. I am getting internal server error when trying to access the admin panel. The issue appeared
while deleting spam emails from dashboard.
Please advice !
Thank you in advance !
Best Regards,
Dimitar Atanasov
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