1 Topic by marcelomartinatti (edited by marcelomartinatti 2014-10-03 02:07:00)

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Topic: Authentication error webmail

==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL  (iRedAdminPro-MySQL)
- Linux/BSD distribution name and version: Debian Squeeze 6
- Related log if you're reporting an issue:
====

Hi Zhang,

A few days ago began a recurring problem of authentication error in roundcube webmail.

Checking the logs of postfix I found the following errors (partial log attached).

The service only normalizes when I restart dovecot and apache. I have had to do this almost daily.

There was no history of this problem, having started suddenly.

Any idea?

Tks

M Martinatti

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2 Reply by marcelomartinatti

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Re: Authentication error webmail

Hi Zhang,

Do you can help us with that?

This problem is very reccurent.

Tks,

M Martinatti

3 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Authentication error webmail

Did you change any settings on mail server? especially Dovecot settings.

BTW, sorry about my late response, it's national holiday here in China mainland (Oct 1 - Oct 7).

4 Reply by marcelomartinatti

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Re: Authentication error webmail

No problem! Tks for the feedback.

So, nothing was changed in the server settings or Dovecot settings. It really is very odd, since the problem started suddenly. Since then, it occurs almost daily.

I observed it has nothing to do with server load. And so just normalize with the stop / start the services (Dovecot-Apache).

M Martinatti

5 Reply by ZhangHuangbin

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Re: Authentication error webmail

What's the IMAP server related settings in your Roundcube?

$config['default_host'] =
$config['default_port'] =
$config['imap_auth_type'] =

It's better to turn on debug mode in Dovecot to track this issue. Reference:

- Turn on debug mode in Dovecot.
  http://www.iredmail.org/docs/turn.on.de … vecot.html

6 Reply by marcelomartinatti

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Re: Authentication error webmail

ZhangHuangbin wrote:

What's the IMAP server related settings in your Roundcube?

$config['default_host'] =
$config['default_port'] =
$config['imap_auth_type'] =

It's better to turn on debug mode in Dovecot to track this issue. Reference:

- Turn on debug mode in Dovecot.
  http://www.iredmail.org/docs/turn.on.de … vecot.html


Settings are :

$rcmail_config['default_host'] = "127.0.0.1";
$rcmail_config['default_port'] = 143;
$rcmail_config['imap_auth_type'] = "";

Debug mode on Devecot is already  enable.

7 Reply by ZhangHuangbin

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Re: Authentication error webmail

Does it work if you set:

$rcmail_config['imap_auth_type'] = "LOGIN";

?
This is iRedMail default setting. not sure why you leave it empty.

Any related log in Dovecot log file (/var/log/dovecot.log)?

8 Reply by marcelomartinatti

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Re: Authentication error webmail

Hi Zhang,

I believe there was some other problem in the system environment, for in the same way that the error began, he stopped.

I have also adjusted the configuration parameter settings imap_auth_type LOGIN to webmail.

I'll keep watching.

Thank you

M Martinatti