1 Topic by Energia

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Topic: Add exeption for server not using FQDN

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Is it possible to add an exeptions for one MTA who do not presents it self with an FQDN?

The server Turkey government uses to sendt out e-visa presents it self with .local, instead of an FQDN, we have done a number of aproaches towards them, but with no luck...

Jul 31 21:20:20 post postfix/smtpd[20260]: NOQUEUE: reject: RCPT from eposta.konsolosluk.gov.tr[212.174.190.52]: 554 5.7.1 <s999smtp.mfadmz.local>: Helo command rejected: ACCESS DENIED. Your email was rejected because the sending mail server does not identify itself correctly (.local); from=<noreply@evisa.gov.tr> to=<gXXr.saXXXer@XXXXXdalX.net> proto=ESMTP helo=<s999smtp.mfadmz.local>

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2 Reply by ZhangHuangbin

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Re: Add exeption for server not using FQDN

It's controlled in Cluebringer. You can remove it in SQL database "cluebringer", table "checkhelo_blacklist".

3 Reply by Energia

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Re: Add exeption for server not using FQDN

We do not want to remove the checkhelo_blacklist-feauture, but only add an exception (to accept mail) for the spesific server...

4 Reply by ZhangHuangbin

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Re: Add exeption for server not using FQDN

Then add HELO of this server it in table "checkhelo_whitelist".

5 Reply by Energia

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Re: Add exeption for server not using FQDN

Through the iRedAdmin-Pro GUI? (Whitelist records?)

6 Reply by ZhangHuangbin

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Re: Add exeption for server not using FQDN

Unfortunately, iRedAdmin-Pro doesn't manage HELO with Cluebringer yet. Will implement this in future release.

7 Reply by Energia

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Re: Add exeption for server not using FQDN

Ok, where is checkhelo_whitelist located?

8 Reply by ZhangHuangbin

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Re: Add exeption for server not using FQDN

It's SQL table "cluebringer.checkhelo_whitelist".

9 Reply by Energia

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Re: Add exeption for server not using FQDN

So then we just need to add it like this? (attached file)

10 Reply by ZhangHuangbin

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Re: Add exeption for server not using FQDN

No file attached in your post.

You can add helo whitelist with Cluebringer webui, it's accessible with URL: httpS://[your_server]/cluebringer/

11 Reply by Energia

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Re: Add exeption for server not using FQDN

Thank you