1 Topic by lhiggs (edited by lhiggs 2014-11-08 02:50:43)

  • lhiggs
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Topic: Emails from certain email addresses are getting stuck in postfix queue

======== Required information ====
- iRedMail version: 0.8.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Centos 6.6
- Related log if you're reporting an issue: /var/log/maillog
====

In the last couple days emails from two gmail accounts are getting stuck in postfix queue (I think..) and then returned:

Nov  6 12:04:13 dmzsvr14v policyd: rcpt=625, whitelist=update, host=208.65.144.247 (unknown), from=email_removed@gmail.com, to=email_removed@coatsandbennett.com, size=0
Nov  6 12:04:14 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 12:14:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 12:29:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 12:59:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 13:59:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 15:09:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 16:19:10 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, size=33380, nrcpt=1 (queue active)
Nov  6 16:19:18 dmzsvr14v postfix/qmgr[1465]: E0551204EE: from=<email_removed@gmail.com>, status=expired, returned to sender

My gmail emails come through and emails from this same address last came through on Nov. 3rd. Centos was recently updated Nov. 5th...could this have broken something?

Thanks in advance!
Luke

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Emails from certain email addresses are getting stuck in postfix queue

No idea yet, no other user reported similar issue before.

Could you please paste log context? not just the line filtered by email address.
Useful logs are not pasted.

3 Reply by lhiggs (edited by lhiggs 2014-11-10 23:15:54)

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Re: Emails from certain email addresses are getting stuck in postfix queue

ZhangHuangbin wrote:

No idea yet, no other user reported similar issue before.

Could you please paste log context? not just the line filtered by email address.
Useful logs are not pasted.

Thanks for your reply, I'm still looking into this however it may be resolved now. If I have this issue again I'll update this posting with better logs.

Whitelisting the email address seems to allow them through, it's odd that they were not being flagged as spam though. It may have been because of an improperly formatted "whitelist_from" entry in spam assassin's whitelist. After fixing this things seem to be working okay...not sure what the connection might be though.

Luke

4 Reply by ZhangHuangbin

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Re: Emails from certain email addresses are getting stuck in postfix queue

Thread closed. Please create a new topic if it occurs again.