Aug 5, 2024: iRedMail-1.7.1 has been released.

**GJT** · 2014-12-24 23:02:46

GJT
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Registered: 2014-12-15
Posts: 18

Topic: email does not arrive at the destination.

==== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Debian 7
- Related log if you're reporting an issue:
====
Managed to install iRedMail normally. No error messages. I can access both the control to create domains and users, as a User Inbox.
The problem is that no messages I send comes up to the recipient. Messages also sent to the accounts created in iRedMail also not arrive.
I'm using the firewall rules suggested by the installation of iRedMail.
The SMTP traffic are not blocked on my server, that accessing the internet normally.
Please thank all who can collaborate.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

**ZhangHuangbin** · 2014-12-25 12:46:06

ZhangHuangbin
iRedMail Developers
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Registered: 2009-05-06
Posts: 31,163

Re: email does not arrive at the destination.

Any related log in Postfix log file (/var/log/mail.log)?

**GJT** · 2014-12-26 20:52:05

GJT
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Posts: 18

Re: email does not arrive at the destination.

ZhangHuangbin wrote:

Any related log in Postfix log file (/var/log/mail.log)?

I am sending down the last logs mail.log file:

Dec 26 12:26:18 cenarioesolucao postfix / smtpd [19253]: connect from localhost ip6-[127.0.0.1]
Dec 26 12:26:18 cenarioesolucao postfix / trivial-rewrite [19255]: warning: do not list domain cenarioesolucao.com.br in BOTH mydestination and virtual_mailbox_domains
Dec 26 12:26:18 cenarioesolucao postfix / smtpd [19253]: C40BE41216: client = localhost ip6-[127.0.0.1], sasl_method = LOGIN, sasl_username=glaucio@cenarioesolucao.com.br
Dec 26 12:26:19 cenarioesolucao postfix / cleanup [19258]: C40BE41216: message-id = <d9e8a08a57647deda28e11edf98a673b@cenarioesolucao.com.br>
Dec 26 12:26:19 cenarioesolucao postfix / qmgr [3599]: C40BE41216: from = <glaucio@cenarioesolucao.com.br>, size = 600, nrcpt = 1 (queue active)
Dec 26 12:26:19 cenarioesolucao roundcube: User glaucio@cenarioesolucao.com.br [177.97.223.100]; Message for glaucio@cenarioesolucao.com.br; 250: 2.0.0 Ok: queued the C40BE41216
Dec 26 12:26:19 cenarioesolucao postfix / smtp [19265]: connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused
Dec 26 12:26:19 cenarioesolucao postfix / smtp [19265]: C40BE41216: to = <glaucio@cenarioesolucao.com.br>, relay = none, delay = 1.2, delays = 1.2 / 0.02 / 0/0, dsn = 4.4 .1, status = deferred (connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused)
Dec 26 12:26:19 cenarioesolucao postfix / smtpd [19253]: disconnect from ip6-localhost [127.0.0.1]
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: B902641270: from = <smmsp@cenarioesolucao.com.br>, size = 713, nrcpt = 1 (queue active)
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 1953E412A0: from = <smmsp@cenarioesolucao.com.br>, size = 713, nrcpt = 1 (queue active)
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 87E61412A3: from = <smmsp@cenarioesolucao.com.br>, size = 713, nrcpt = 1 (queue active)
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19289]: connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19289]: B902641270: to = <root@cenarioesolucao.com.br>, relay = none, delay = 493, delays = 493 / 0.03 / 0/0, dsn = 4.4 .1, status = deferred (connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused)
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19291]: connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19291]: 1953E412A0: to = <root@cenarioesolucao.com.br>, relay = none, delay = 17293, delays = 17293 / 0.06 / 0/0, dsn = 4.4 .1, status = deferred (connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused)
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 1953E412A0: from = <smmsp@cenarioesolucao.com.br>, status = expired, returned to sender
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19289]: connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused
Dec 26 12:28:15 cenarioesolucao postfix / smtp [19289]: 87E61412A3: to = <root@cenarioesolucao.com.br>, relay = none, delay = 8894, delays = 8894 / 0.07 / 0.03 / 0, dsn = 4.4 .1, status = deferred (connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused)
Dec 26 12:28:15 cenarioesolucao postfix / cleanup [19297]: 2563541251: message-id = <20141226122815.2563541251@cenarioesolucao.com.br>
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 2563541251: from = <>, size = 2620, nrcpt = 1 (queue active)
Dec 26 12:28:15 cenarioesolucao postfix / bounce [19292]: 1953E412A0: sender non-delivery notification: 2563541251
Dec 26 12:28:15 cenarioesolucao postfix / trivial-rewrite [19300]: warning: do not list domain cenarioesolucao.com.br in BOTH mydestination and virtual_mailbox_domains
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 1953E412A0: removed
Dec 26 12:28:15 cenarioesolucao postfix / pipe [19302]: 2563541251: to = <smmsp@cenarioesolucao.com.br>, relay = dovecot, delay = 0:13, delays = 0.08 / 0.02 / 0 / 0.04, dsn = 5.1 .1, status = bounced (user unknown)
Dec 26 12:28:15 cenarioesolucao postfix / qmgr [3599]: 2563541251: removed
Dec 26 12:31:35 cenarioesolucao postfix / scache [19296]: statistics: Dec 26 12:28:15 start interval
Dec 26 12:31:35 cenarioesolucao postfix / scache [19296]: statistics: domain lookup hits = 0 = 1 miss success = 0%
Dec 26 12:31:35 cenarioesolucao postfix / scache [19296]: statistics: address lookup hits = 0 = 1 miss success = 0%

As we can see the end of this log file, the service postmix / SMTP has refused his connection to the ip 127.0.0.1.

My iptables this as follows:

* filter
: INPUT DROP [8: 373]
: FORWARD DROP [0: 0]
: OUTPUT ACCEPT [1599: 228 679]
: fail2ban-ssh - [0: 0]
-A INPUT -p tcp -m tcp --dport 22 -j fail2ban-ssh
-A INPUT -m state --state RELATED, ESTABLISHED -j ACCEPT
-A INPUT -i it -j ACCEPT
-A INPUT -p tcp -m tcp --dport 80 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 443 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 25 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 587 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 110 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 995 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 143 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 993 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 22 -j ACCEPT
-A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT
-The Fail2ban-ssh -s 219.239.33.5/32 -j DROP
-The Fail2ban-ssh -j RETURN
COMMIT
# Completed on Fri Dec 26 12:49:37 2014

Please can tell me how to fix this problem?

Thank U.

**ZhangHuangbin** · 2014-12-27 12:13:47

ZhangHuangbin
iRedMail Developers
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Registered: 2009-05-06
Posts: 31,163

Re: email does not arrive at the destination.

GJT wrote:

Dec 26 12:26:19 cenarioesolucao postfix / smtp [19265]: connect to 127.0.0.1 [127.0.0.1]: 10024: Connection refused

Amavisd service is not running. Please start it first.

GJT wrote:

Dec 26 12:28:15 cenarioesolucao postfix / trivial-rewrite [19300]: warning: do not list domain cenarioesolucao.com.br in BOTH mydestination and virtual_mailbox_domains

It's clear here. If you want to use 'cenarioesolucao.com.br' as mail domain name, please don't use it as server hostname.
To change server hostname, check our tutorial here:
http://www.iredmail.org/docs/change.hostname.html

**GJT** · 2014-12-28 08:43:19

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Registered: 2014-12-15
Posts: 18

Re: email does not arrive at the destination.

Thank U. The error was the same. Now this working.

**ZhangHuangbin** · 2014-12-28 09:40:53

ZhangHuangbin
iRedMail Developers
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Registered: 2009-05-06
Posts: 31,163

Re: email does not arrive at the destination.

Do you fix these issues? It's not clear in your last post.

**GJT** · 2014-12-29 08:04:02

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Registered: 2014-12-15
Posts: 18

Re: email does not arrive at the destination.

Yes. This fixed. Thank you very much.

Aug 5, 2024: iRedMail-1.7.1 has been released.

[ Closed ] email does not arrive at the destination.

Posts: 7

1 Topic by GJT 2014-12-24 23:02:46

Topic: email does not arrive at the destination.

2 Reply by ZhangHuangbin 2014-12-25 12:46:06

Re: email does not arrive at the destination.

3 Reply by GJT 2014-12-26 20:52:05

Re: email does not arrive at the destination.

4 Reply by ZhangHuangbin 2014-12-27 12:13:47

Re: email does not arrive at the destination.

5 Reply by GJT 2014-12-28 08:43:19

Re: email does not arrive at the destination.

6 Reply by ZhangHuangbin 2014-12-28 09:40:53

Re: email does not arrive at the destination.

7 Reply by GJT 2014-12-29 08:04:02

Re: email does not arrive at the destination.

Posts: 7