1 Topic by titanicx

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Topic: Cannot log into iRedadmin

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Linux/BSD distribution name and version: Ubuntu 12.04
- Related log if you're reporting an issue:
====

After the huge failure of trying to use openLDAP and everything not installing with it I went back and completely wiped and reinstalled my server to verify all components and everything was gone. I then reinstalled the system and iRedmail. Hoping to get all set correctly and usable I attempted to log into the iredadmin page and once again received a

Error: Username or password is incorrect.

I used both postmaster and postmaster@xxxxxxx.com and verified the password was what I set it to looking at the iRedMail.tips page. Still cannot get this thing to work and getting very frustrated with it.

help?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

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Re: Cannot log into iRedadmin

*) Can you login to webmail with same email/password?
*) Any error message during iRedMail installation?

3 Reply by titanicx

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Re: Cannot log into iRedadmin

ZhangHuangbin wrote:

*) Can you login to webmail with same email/password?
*) Any error message during iRedMail installation?


Webmail = Login failed.

No error messages that I saw during install

Is the fact that I have a space in my password possibly affecting this? I cannot log into any of the services/sites listed in iredadmin.tips?

4 Reply by schnappi

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Re: Cannot log into iRedadmin

One thing that noticed with apache and this project.

You have to type:

httpS://yourserver/iredadmin

http://yourserver/iredadmin (will not work)

That being said if you are getting to the admin page or using nginx that obviously isn't the issue. You can almost certainly reset any password in the MySQL database (since that is where they are stored).

It is fairly easy to do with phpmyadmin for most programs as a last resort.

Also this whole project is *easy* to install with a capital E. If its a brand new server just redo it in 30 minutes maybe.

And use Ubuntu 14 LTS. Although unlikely Ubtuntu 12 may have something to do with it.

5 Reply by titanicx (edited by titanicx 2015-02-26 06:55:41)

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Re: Cannot log into iRedadmin

schnappi wrote:

One thing that noticed with apache and this project.

You have to type:

httpS://yourserver/iredadmin

http://yourserver/iredadmin (will not work)

That being said if you are getting to the admin page or using nginx that obviously isn't the issue. You can almost certainly reset any password in the MySQL database (since that is where they are stored).

It is fairly easy to do with phpmyadmin for most programs as a last resort.

Also this whole project is *easy* to install with a capital E. If its a brand new server just redo it in 30 minutes maybe.

And use Ubuntu 14 LTS. Although unlikely Ubtuntu 12 may have something to do with it.

Been able to get to all the sites with no issues, simply returns login failed. I just opened the ports up for connections on postgresql which has tripped us up on other server's with accessing the db's.

Since i did not configure it using MySQL wouldn't I use something pgadmin rather then phpmyadmin?

And the reason for Ubuntu 12 is less issues server wise (especially trying to get one to boot properly with hacking it on a Xen server) and better supported as well as having 4 other servers running the same so the need for additional documentation not needed. And is still supported for another 2 years from Ubuntu.


EDIT: apparently the issue really is that a space is NOT allowed in the password. NO notification is given, basically poor programming where it truncates it as soon as a space is detected. Even though it shows the password complete on every instance where it is setup on iredmail.tips. So damn frustrating. So now i am in and working and will work on configuring it.

6 Reply by ZhangHuangbin

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Re: Cannot log into iRedadmin

titanicx wrote:

EDIT: apparently the issue really is that a space is NOT allowed in the password.

Fixed. next release of iRedMail will mention not to use space in password during iRedMail installation.
https://bitbucket.org/zhb/iredmail/comm … 392e1f3769