1 Topic by deejc (edited by deejc 2015-04-05 18:35:27)

  • deejc
  • Member
  • Offline
  • Registered: 2014-10-17
  • Posts: 28

Topic: Lost all emails older than 1 week (over 3000)

======== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (MySQL):
- Web server (Apache):
- Linux/BSD distribution name and version: debian 7
- Related log if you're reporting an issue:
====
i have somehow lost all emails that are older than 1 week, i looked at my email during the day yesterday and saw all the ones i knew should be in the inbox, then last night i looked and they had all gone except any that were delivered this week.
this has happened on all mails, according to mysql my mailbox had over 3000 messages, now maybe 30  .... i though i was backing up /var/vmail as well but it seems that i haven't!!!!!

what should my first steps be to at least try to find out why this happened. ?
if i can't get them back ill be a bit gutted but i really would like to understand how this happened.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by deejc

  • deejc
  • Member
  • Offline
  • Registered: 2014-10-17
  • Posts: 28

Re: Lost all emails older than 1 week (over 3000)

well it seems its not such a disaster as first thought as i do have a backup of the vmail1 folder from a week ago.. so after a bit of work i do have the (most if not all) mails back, i still do not know how all but a weeks worth got deleted as its very specific.

3 Reply by deejc

  • deejc
  • Member
  • Offline
  • Registered: 2014-10-17
  • Posts: 28

Re: Lost all emails older than 1 week (over 3000)

it seems all is not well, it seems OK if i use apple mail as i just see the map folders, if i use roundcube i see lots of doubles up emails now!!! what is going on ?

4 Reply by 7t3chguy

  • 7t3chguy
  • 7t3chguy
  • Forum Moderator
  • Offline
  • From: United Kingdom
  • Registered: 2015-01-08
  • Posts: 713

Re: Lost all emails older than 1 week (over 3000)

Maybe your mail client moved them to your local computer then moved them back, mail clients are strange programs

7t3chguy's Website

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,164

Re: Lost all emails older than 1 week (over 3000)

It sounds like caused by Mac Mail.app. Did you choose to delete message when emails were 'old week old' in Mac Mail.app?