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Topic: Unable to send and receive from AOL mail

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- Related log if you're reporting an issue: Unable to send and receive from AOL mail 
====
error code
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2

Re: Unable to send and receive from AOL mail

Just check the URL in bounce message, then find the error code:

CON Blocks

554 CON:B1
The IP address has been blocked due to a spike in unfavorable e-mail statistics.
421 CON:B1
The IP address has been tempfailed due to a spike in unfavorable e-mail statistics.

3

Re: Unable to send and receive from AOL mail

ZhangHuangbin wrote:

Just check the URL in bounce message, then find the error code:

CON Blocks

554 CON:B1
The IP address has been blocked due to a spike in unfavorable e-mail statistics.
421 CON:B1
The IP address has been tempfailed due to a spike in unfavorable e-mail statistics.

now I can send and receive from AOL mail, but in spam

4

Re: Unable to send and receive from AOL mail

ZhangHuangbin wrote:

Just check the URL in bounce message, then find the error code:

CON Blocks

554 CON:B1
The IP address has been blocked due to a spike in unfavorable e-mail statistics.
421 CON:B1
The IP address has been tempfailed due to a spike in unfavorable e-mail statistics.

how to report AOL Mail no spam?

5

Re: Unable to send and receive from AOL mail

Check your IPs and domains against blacklists.

6

Re: Unable to send and receive from AOL mail

7t3chguy wrote:

Check your IPs and domains against blacklists.

Only aol mail.

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Re: Unable to send and receive from AOL mail

AOL requires SPF and reverse DNS records (reverse PTR) to accept mail.

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Re: Unable to send and receive from AOL mail

schnappi wrote:

AOL requires SPF and reverse DNS records (reverse PTR) to accept mail.

reverse MX?

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Re: Unable to send and receive from AOL mail

Reverse DNS record means that an IP address translates into a domain name. AOL will reject mail from a server unless it has a reverse DNS record.

An internet service provider (ATT, Comcast, ect.) maintains a reverse DNS record. First tier support will probably not know what a reverse DNS record is. A static IP address will almost certainly be required.

Does this make sense?

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Re: Unable to send and receive from AOL mail

Dynamic IPs are often Rejected by Large DNSBLs
(just a note to add to the useful tip schnappi just said)

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Re: Unable to send and receive from AOL mail

7t3chguy wrote:

Dynamic IPs are often Rejected by Large DNSBLs
(just a note to add to the useful tip schnappi just said)

not Dynamic IP.

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Re: Unable to send and receive from AOL mail

Just remember, these forums aren't for a single occurance of problems; they are to help in the future. So I added that not to benefit only you, but anyone else having a similar issue in the future.