1 Topic by varun1709

  • varun1709
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Topic: not able to receive mail

==== Required information ====
- iRedMail version: IredMail 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Apache
- Linux/BSD distribution name and version:  Ubuntu 14.04 LTS
- Related log if you're reporting an issue:
====

Hi Team,

We can send the mail to any domain and it’s working but We are not able to receive the mail from some domain.

Just like :-
•         If we send the mail from GMAIL / YAHOO that time we got the mail but very late.
•         If we send the mail from other domain that time Delivery Failed.

So can you please let me know if any settings required.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: not able to receive mail

varun1709 wrote:

•         If we send the mail from GMAIL / YAHOO that time we got the mail but very late.

Caused by greylisting. Check http://greylisting.org/ for more details.

varun1709 wrote:

•         If we send the mail from other domain that time Delivery Failed.

Any related error log in Postfix and Dovecot log files (/var/log/mail.log, /var/log/dovecot*)?

3 Reply by varun1709

  • varun1709
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Re: not able to receive mail

Postfix Error :-

May 14 21:20:29 iredmail postfix/smtpd[7356]: NOQUEUE: reject: RCPT from p3plsmtpa07-03.prod.phx3.secureserver.net[173.201.192.232]: 451 4.7.1 <postmaster@myseniorplanet.com>: Recipient address rejected: Greylisting in effect, please come back later; from=<varun@sweet60online.com> to=<postmaster@myseniorplanet.com> proto=ESMTP helo=<p3plsmtpa07-03.prod.phx3.secureserver.net>

4 Reply by varun1709

  • varun1709
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Re: not able to receive mail

HI Zhang,

Can you please help for resolve this issue..

5 Reply by 7t3chguy

  • 7t3chguy
  • 7t3chguy
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Re: not able to receive mail

He did answer. He said

Caused by greylisting. Check http://greylisting.org/ for more details.

If you had looked through your log yourself you'd have seen the word Greylisting come up again. Look at the link and if you'd like to disable Greylisting just ask as such.

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