1 Topic by WiT

  • WiT
  • WiT
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  • Registered: 2015-08-14
  • Posts: 4

Topic: Mail users can't login to iredadmin

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Linux/BSD distribution name and version: CentOS 6.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? +
- Related log if you're reporting an issue:
====

After upgrading from 0.8.7 to 0.9.2 & migrate from free to pro version the mail users can't login to iredadmin.
The Error msg on the login was "Error: Username or password is incorrect."
The iredadmin log says: Login failed.

It happens to old & new users. Login to RC, SOGo, IMAP etc works fine.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,165

Re: Mail users can't login to iredadmin

*) Are these users normal mail users, or domain admins?
*) if you want to login to iRedAdmin-Pro for self-service, please enable self-service in domain profile page, under tab "Advanced".

3 Reply by WiT

  • WiT
  • WiT
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  • Registered: 2015-08-14
  • Posts: 4

Re: Mail users can't login to iredadmin

ZhangHuangbin wrote:

normal mail users

normal mail users

ZhangHuangbin wrote:

...domain profile page, under tab "Advanced"

hmpf... skipped in reading this page sad

Now all works fine

TY