1 Topic by elagil

  • elagil
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Topic: (permanently) forwarded mails from @t-online do not reach inbox

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Linux/BSD distribution name and version: debian 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): ldap
- Web server (Apache or Nginx): apache
- Manage mail accounts with iRedAdmin-Pro? no
- Related log if you're reporting an issue: none
====

Hello,

I am having a problem with mail that is forwarded from an @t-online mail address to an address on the iredmail server (permanent forwarding). I tried with different destination addresses on my server with the same result.

The mails do not reach their destination. Forwarded mails do not appear in the inbox of the mail account to which they were forwarded.

When I forward the mails to a googlemail account, they appear in the inbox without a problem.

Are the mails somehow blocked by iredmail? Can I check that in some log file?

Kind regards,
Adrian

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by elagil

  • elagil
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Re: (permanently) forwarded mails from @t-online do not reach inbox

I send with apple mail and/or sogo and the reaction is the same. I definitely have SMTP auth. set to "password" in apple mail. When I try sending an email to the t-online address from another account (say google) that is not on my server, it works fine.

I looked at mail.log and this is what it shows:

So the email is rejected due to "Sender address rejected: not logged in". As stated above, SMTP auth is enabled.

Sep  1 22:38:40 server postfix/smtpd[5249]: connect from pXXXXXXXX.dip0.t-ipconnect.de[XX.XXX.XXX.XXX]
Sep  1 22:38:40 server postfix/smtpd[5249]: 5B4BBBF2E5: client=pXXXXXXXX.dip0.t-ipconnect.de[XX.XXX.XXX.XXX], sasl_method=PLAIN, sasl_username=login@mailserver.tld
Sep  1 22:38:40 server postfix/cleanup[5253]: 5B4BBBF2E5: message-id=<A73B4BD4-210F-4A56-ADC0-7D32BD6FF77A@servername.tld>
Sep  1 22:38:40 server postfix/qmgr[1539]: 5B4BBBF2E5: from=<login@mailserver.tld>, size=6545, nrcpt=1 (queue active)
Sep  1 22:38:40 server postfix/smtpd[5257]: connect from localhost[127.0.0.1]
Sep  1 22:38:40 server postfix/smtpd[5257]: C2BB2BF592: client=localhost[127.0.0.1]
Sep  1 22:38:40 server postfix/cleanup[5253]: C2BB2BF592: message-id=<A73B4BD4-210F-4A56-ADC0-7D32BD6FF77A@servername.tld>
Sep  1 22:38:40 server postfix/qmgr[1539]: C2BB2BF592: from=<login@mailserver.tld>, size=7817, nrcpt=1 (queue active)
Sep  1 22:38:40 server postfix/smtpd[5257]: disconnect from localhost[127.0.0.1]
Sep  1 22:38:40 server amavis[1791]: (01791-03) Passed CLEAN {RelayedInternal}, MYUSERS LOCAL [XX.XXX.XXX.XXX]:64759 [XX.XXX.XXX.XXX] <login@mailserver.tld> -> <receiver@t-online.de>, Queue-ID: 5B4BBBF2E5, Message-ID: <A73B4BD4-210F-4A56-ADC0-7D32BD6FF77A@servername.tld>, mail_id: M50Efj45_bbs, Hits: -1, size: 6544, queued_as: C2BB2BF592, dkim_new=dkim:servername.tld, 353 ms
Sep  1 22:38:40 server postfix/smtp[5254]: 5B4BBBF2E5: to=<receiver@t-online.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.54, delays=0.15/0.01/0.01/0.36, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as C2BB2BF592)
Sep  1 22:38:40 server postfix/qmgr[1539]: 5B4BBBF2E5: removed
Sep  1 22:38:41 server postfix/smtp[5258]: C2BB2BF592: to=<receiver@t-online.de>, relay=mx03.t-online.de[XXX.XX.XXX.XX]:25, delay=0.26, delays=0.02/0.03/0.11/0.11, dsn=2.0.0, status=sent (250 2.0.0 Message accepted.)
Sep  1 22:38:41 server postfix/qmgr[1539]: C2BB2BF592: removed
Sep  1 22:38:41 server postfix/smtpd[5259]: connect from mailout07.t-online.de[XXX.XX.XXX.XX]
Sep  1 22:38:41 server postfix/smtpd[5259]: NOQUEUE: reject: RCPT from mailout07.t-online.de[XXX.XX.XXX.XX]: 553 5.7.1 <login@mailserver.tld>: Sender address rejected: not logged in; from=<login@mailserver.tld> to=<receiver@servername.tld> proto=ESMTP helo=<mailout07.t-online.de>
Sep  1 22:38:42 server postfix/smtpd[5259]: disconnect from mailout07.t-online.de[XXX.XX.XXX.XX]
Sep  1 22:38:42 server postfix/smtpd[5259]: connect from mailout07.t-online.de[XXX.XX.XXX.XX]
Sep  1 22:38:42 server postfix/smtpd[5259]: NOQUEUE: reject: RCPT from mailout07.t-online.de[XXX.XX.XXX.XX]: 554 5.7.1 <login@mailserver.tld>: Recipient address rejected: Policy rejection; from=<> to=<login@mailserver.tld> proto=ESMTP helo=<mailout07.t-online.de>
Sep  1 22:38:42 server postfix/smtpd[5259]: disconnect from mailout07.t-online.de[XXX.XX.XXX.XX]

3 Reply by elagil

  • elagil
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Re: (permanently) forwarded mails from @t-online do not reach inbox

The issue was solved by adding the IP address of the smtp server to

/etc/postfix/main.cf

at "mynetworks"

Can you please explain WHY that helps? big_smile

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: (permanently) forwarded mails from @t-online do not reach inbox

Please check this tutorial to understand what the error message (Sender address rejected: not logged in) means:
http://www.iredmail.org/docs/errors.htm … -logged-in

5 Reply by elagil

  • elagil
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Re: (permanently) forwarded mails from @t-online do not reach inbox

I know that page already. As I said, I enabled SMTP auth. in my mail client. I do not understand why it did not help

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: (permanently) forwarded mails from @t-online do not reach inbox

Check Postfix document to understand why it works:
http://www.postfix.org/postconf.5.html#mynetworks