1 Topic by pbf343

  • pbf343
  • Member
  • Offline
  • Registered: 2013-05-30
  • Posts: 247

Topic: iredAdmin-Pro whitelist user fails

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- Related log if you're reporting an issue:
====

CentOS 6.7 with iredmail 0.9.4 & admin-pro 2.3.1 MySQL

Have a user in the field of:
System => Anti-Spam => Whitelist/blaclist. 
  The e-mail address is listed here but continues to be rejected.
   Example:

Feb  3 20:21:47 mail02 postfix/smtpd[31689]: NOQUEUE: reject: RCPT from tld.net[x.x.x.x]: 450 4.1.8 <SHM@uxhpvm21.sub.doman_name.tld>: Sender address rejected: Domain not found; from=<SHM@uxhpvm21.sub.doman_name.tld> to=<user@local_domain.com> proto=ESMTP helo=<host.tld.net>

Obviously domain not found.  However, how is this controlled/corrected since thought the whitelist would bypass this check.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: iredAdmin-Pro whitelist user fails

Postfix queries DNS to verify sender domain before calling iRedAPD (for white/blacklisting an more), so whitelisting this sender cannot solve this error.

You can update DNS server to make this domain resolvable, or try to add this domain name in bot /etc/hosts and /var/spool/postfix/etc/hosts.

3 Reply by pbf343

  • pbf343
  • Member
  • Offline
  • Registered: 2013-05-30
  • Posts: 247

Re: iredAdmin-Pro whitelist user fails

ZhangHuangbin wrote:

Postfix queries DNS to verify sender domain before calling iRedAPD (for white/blacklisting an more), so whitelisting this sender cannot solve this error.

You can update DNS server to make this domain resolvable, or try to add this domain name in bot /etc/hosts and /var/spool/postfix/etc/hosts.

That seems like a tricky issue to address as lots of operations may write applications without a valid DNS present.  In this case, the actual domain is valid but not the sub-domain, tertiary domain portion. 

So, even this syntax would fail.    @.domain.com

I suspect that there is some method of accepting it ahead of DNS.  Would it be in mynetworks but adding the IP of the application?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: iredAdmin-Pro whitelist user fails

You know mail services heavily reliies on dns service.