==== Required information ====
- iRedMail version (check /etc/iredmail-release): latest
- Linux/BSD distribution name and version: centos
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx): apache
- Manage mail accounts with iRedAdmin-Pro? yes
- Related log if you're reporting an issue:
====

Hi Guys, i have an issue with my install, its been running for years fine but it would appear that when an email is recieved and the system lists it as spam even if i select release and whitelist sender that all subsequent emails are still put in the spam section, also if i look under global whitelist if i manually put an entry in there it is not saved, it says it has been but the list is empty, under the users domain whitelist the entry is there if i manually put it in but its not being followed the email is still put in the quarantine.
Help ;-) users are losing emails and sales because of this issue

Thanks
Kurt