1 Topic by dorpha (edited by dorpha 2016-05-19 22:35:57)

  • dorpha
  • Member
  • Offline
  • Registered: 2015-01-23
  • Posts: 44

Topic: Some users can't log in using the SOGo web interface

============ Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.1
- Linux/BSD distribution name and version: Ubuntu 14.04 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Pro
- Related log if you're reporting an issue:
====

Today we have an issue using SOGo 3.0.2 -- Some mail accounts can be logged into the SOGo web interface, others can't.

However mail accounts not-working-on-SOGo-interface still work properly on ThunderBird. (emails can be properly fetched and sent)

Here's the SOGo debug log, didn't look informative though:

May 19 22:11:18 sogod [1860]: SOGoRootPage Login from 'mailserver.example.com' for user 'user01@example.com' might not have worked - password policy: 65535  grace: -1  expire: -1  bound: 0

Any clues where we should look into?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by labasus

  • labasus
  • Member
  • Offline
  • Registered: 2009-06-22
  • Posts: 97

Re: Some users can't log in using the SOGo web interface

I have the lastest version and master user can't login anymore after upgrade... some LDAP scheme updates was made.

labasus's Website

3 Reply by dorpha

  • dorpha
  • Member
  • Offline
  • Registered: 2015-01-23
  • Posts: 44

Re: Some users can't log in using the SOGo web interface

labasus wrote:

I have the lastest version and master user can't login anymore after upgrade... some LDAP scheme updates was made.

My LDAP scheme should be good since ThunderBird works normally. Have you tried this?

https://bitbucket.org/zhb/iredmail/src/default/extra/update/

4 Reply by labasus

  • labasus
  • Member
  • Offline
  • Registered: 2009-06-22
  • Posts: 97

Re: Some users can't log in using the SOGo web interface

The latest LDAP scheme was updates succesfully, I think master user stopped working after all update steps...

labasus's Website

5 Reply by dorpha

  • dorpha
  • Member
  • Offline
  • Registered: 2015-01-23
  • Posts: 44

Re: Some users can't log in using the SOGo web interface

I started a new thread for better describing the issues encountered:

http://www.iredmail.org/forum/post48961.html#p48961

this thread can be closed.