1 Topic by vasileiosg

  • vasileiosg
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  • From: Netherlands
  • Registered: 2016-03-18
  • Posts: 38

Topic: iPhone unable to verify account information

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.5-1
- Linux/BSD distribution name and version: CentOS 6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx):Apache
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue: 

/var/log/sogo/sogo.log-20160923:Sep 22 16:29:21 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1" 200 43/31 0.411 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:35 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 401 0/0 0.005 - - 36K
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:35 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 200 0/0 0.006 - - 20K
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:35 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 207 525/439 0.006 1650 68% 12K
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:35 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.013 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:35 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.006 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:36 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.009 - - 12K
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:46 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 200 0/0 0.003 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:46 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 207 525/439 0.005 1650 68% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:46 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.011 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:46 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.007 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:42:46 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.008 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:46:14 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1" 200 43/31 0.397 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:46:25 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1" 200 43/31 0.400 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:46:33 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 798/103 0.778 - - 204K
/var/log/sogo/sogo.log-20160923:Sep 22 16:46:46 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 82/108 0.703 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:46:51 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1" 200 43/31 0.417 - - 84K
/var/log/sogo/sogo.log-20160923:Sep 22 16:47:00 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.452 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:04 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 401 0/210 0.005 - - 32K
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:05 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.014 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:08 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 401 0/717 0.004 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:08 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.013 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:08 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.008 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:48:08 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.009 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:05 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 401 0/0 0.002 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:05 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 200 0/0 0.003 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:05 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 207 525/439 0.004 1650 68% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:05 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.010 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:05 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.007 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:06 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.011 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:36 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 401 0/210 0.003 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:36 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.008 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:40 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 401 0/717 0.001 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:40 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.011 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:41 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.006 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:41 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.010 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:51 sogod [1400]: 94.210.16.163 "DELETE /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/5d5d3bbe-7573-47da-be3b-b1d0df2381ba.vcf HTTP/1.1" 204 0/0 0.010 - - 20K
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:51 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 300/210 0.012 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:55 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.014 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:56 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.008 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:49:56 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 300/210 0.010 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:20 sogod [1400]: 94.210.16.163 "PUT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/7301424e-cdba-41ca-8334-27bb94015669.vcf HTTP/1.1" 401 0/546 0.002 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:20 sogod [1400]: 94.210.16.163 "PUT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/7301424e-cdba-41ca-8334-27bb94015669.vcf HTTP/1.1" 204 0/546 0.013 - - 52K
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:20 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 417/210 0.009 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:23 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 401 0/717 0.002 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:23 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.011 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:23 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.014 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:51:23 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 417/210 0.010 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:21 sogod [1400]: 94.210.16.163 "PUT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/69c4646b-6c79-40d7-a31e-f71517d88020.vcf HTTP/1.1" 401 0/9663 0.079 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:21 sogod [1400]: 94.210.16.163 "PUT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/69c4646b-6c79-40d7-a31e-f71517d88020.vcf HTTP/1.1" 204 0/9663 0.022 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:21 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 417/210 0.011 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:24 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 401 0/717 0.002 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:24 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.012 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:24 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.007 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 16:52:25 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 417/210 0.015 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:12:30 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1" 200 43/31 0.452 - - 320K
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:55 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 401 0/0 0.002 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:55 sogod [1400]: 94.210.16.163 "OPTIONS /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 200 0/0 0.003 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:56 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/ HTTP/1.1" 207 525/439 0.007 1650 68% 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:56 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ HTTP/1.1" 207 643/717 0.012 2847 77% 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:56 sogod [1400]: 94.210.16.163 "PROPFIND /SOGo/dav/vasileiosg@savagi.net/Contacts/ldap_auth/ HTTP/1.1" 207 527/717 0.007 1388 62% 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:13:56 sogod [1400]: 94.210.16.163 "REPORT /SOGo/dav/vasileiosg@savagi.net/Contacts/personal/ HTTP/1.1" 207 125/210 0.011 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:14:53 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.460 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 17:14:54 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 78/104 0.648 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 18:14:55 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.509 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 18:14:55 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.453 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 19:01:23 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.529 - - 76K
/var/log/sogo/sogo.log-20160923:Sep 22 19:01:26 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.476 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 20:14:56 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.486 - - 48K
/var/log/sogo/sogo.log-20160923:Sep 22 20:14:58 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.455 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 21:14:57 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.511 - - 40K
/var/log/sogo/sogo.log-20160923:Sep 22 21:14:57 sogod [1400]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.456 - - 0
/var/log/sogo/sogo.log-20160923:Sep 22 22:14:58 sogod [1395]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/108 0.515 - - 60K
/var/log/sogo/sogo.log-20160923:Sep 22 22:14:58 sogod [1395]: 94.210.16.163 "POST /SOGo/Microsoft-Server-ActiveSync?User=vasileiosg@savagi.net&DeviceId=8LO0AFUB296NH1UOMC8I56Q7LO&DeviceType=iPhone&Cmd=Sync HTTP/1.1" 200 0/104 0.453 - - 0

====

Hi,

I was sitting and looking on my iPhone (iOS 10) when suddenly all my contacts and calendar disappear. I restarted the phone but nothing. So i restarted the server but still nothing.

Everything else seems to work fine, I get all my information on Windows Outlook through EAS, i get it also on my macOS.

I deleted the account on the phone but when i try to re-add it it says unable to verify account information. I don't see anything wrong in the logs but i thought let me show them to you anyway.

Do you have any idea what to do?

Thanks!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

vasileiosg's Website

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Posts: 31,165

Re: iPhone unable to verify account information

No clue yet.

Does your password contains any special characters like `, ', ", #,$? is it ok for you to change the password to get rid of those special characters then try again? -- Note: this is just a possibility, no guarantee it will solve the issue. One user reported before that iOS doesn't like some special characters.

3 Reply by vasileiosg

  • vasileiosg
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  • From: Netherlands
  • Registered: 2016-03-18
  • Posts: 38

Re: iPhone unable to verify account information

ZhangHuangbin wrote:

No clue yet.

Does your password contains any special characters like `, ', ", #,$? is it ok for you to change the password to get rid of those special characters then try again? -- Note: this is just a possibility, no guarantee it will solve the issue. One user reported before that iOS doesn't like some special characters.

Yes and no...

It allowed me to add the account to my phone correctly (it recognized all the options) but i cannot download any information.

If you wish to have a look at the server priv msg me.

vasileiosg's Website

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,165

Re: iPhone unable to verify account information

Which version of SOGo are you running? does it work if you upgrade it to the latest release?

5 Reply by vasileiosg

  • vasileiosg
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  • From: Netherlands
  • Registered: 2016-03-18
  • Posts: 38

Re: iPhone unable to verify account information

I found what it is, but i don't know how to fix it.

While i was at work, i realized that i cannot access my server at all. Then i thought stopping the fail2ban service. doing so fixed all problems! (even though i had specifically whitelisted my IP at home).

So i don't know why fail2ban is acting like this but stopping it, fixes all my issues.

Is it possible to configure it in a way that will auto unban after a specific period of time?

I know this is a bit out of iredmail juristiction but as fail2ban is provided by you guys, i may ask you first smile

Thanks!

vasileiosg's Website

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,165

Re: iPhone unable to verify account information

Check /etc/fail2ban/jail.local, parameter "bantime =".