1 Topic by admin@tayra.ru

  • admin@tayra.ru
  • Member
  • Offline
  • Registered: 2016-05-16
  • Posts: 31

Topic: DKIM service error

============ Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.5-1
- Linux/BSD distribution name and version: debianx64 8.4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue:
====
Hi!
One of my recipients reject my messages with this:

<ksn@mega-com.ru>: host mx0.gcom.ru[195.208.150.18] said: 550 5.7.0 DKIM key
    retrieval failed (in reply to end of DATA command)

I did not set up DKIM in my MTA, and use default settings for this. How I can fix it?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,165

Re: DKIM service error

iRedMail has DKIM signing by default, you should add TXT type DNS record so that destination server can verify it. This is recommended way to solve this issue.

The **BAD** solution is, disable DKIM signing on your server.