1 Topic by mschc

  • mschc
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Topic: Can send email but cannot receive from external domains

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.5-1
- Linux/BSD distribution name and version: Debian 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue: No
====

Dear All,

I am new to iredmail and I'm a facing a situation here. My setup is composed of a Mikrotik router/firewall and some internal servers. I have setup the dns server (bind9) in the same machine with mail server.

I can send email to external domain like gmail, but cannot receive.

The dns is splitted in internal and external views, forward mapping and reverse mapping is working good.

In firewall I have NATed all ports to internal mail server, and in mail server all mail ports are open.

Please I need your support.

Regards,

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Can send email but cannot receive from external domains

When you send email from external mailbox like Gmail/Hotmail/Yahoo to your iRedMail server, any log in Postfix log file /var/log/mail.log?

3 Reply by mschc

  • mschc
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Re: Can send email but cannot receive from external domains

ZhangHuangbin wrote:

When you send email from external mailbox like Gmail/Hotmail/Yahoo to your iRedMail server, any log in Postfix log file /var/log/mail.log?


No, Nothing is registered in the log files.

4 Reply by mschc

  • mschc
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Re: Can send email but cannot receive from external domains

Issue solved.

Thank you all

5 Reply by devedames

  • devedames
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Re: Can send email but cannot receive from external domains

mschc wrote:

Issue solved.

Thank you all

It magically solved the problem?
It's nice to share, maybe it will help other users.

Cheers!

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Can send email but cannot receive from external domains

mschc wrote:

No, Nothing is registered in the log files.

I suppose it's a firewall / routing issue? Or a incorrect DNS record?