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Topic: Error: Username or password is incorrect. | Message at new install.

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version (check /etc/iredmail-release): iRedAdmin Pro 2.6.1 | IredMail 0.9..5-1
- Linux/BSD distribution name and version:  Ubuntu 16.04.1 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? 1
- Related log if you're reporting an issue:
====
Hello!

This is my first fresh installation of IRedMail & IRedAdmin Pro, everything on the installation its ok, not show some error, but when i try login to with the postmaster account i get this message:

"Error: Username or password is incorrect."

Its the same for /mail and /iredadmin address.

Could you help me please.

Thanks!

----

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Re: Error: Username or password is incorrect. | Message at new install.

Did you login with full email address (postmaster@xxx.com) as username?

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Re: Error: Username or password is incorrect. | Message at new install.

ZhangHuangbin wrote:

Did you login with full email address (postmaster@xxx.com) as username?

Yes, I'm login with complete address.

4

Re: Error: Username or password is incorrect. | Message at new install.

Seems the iRedMail installation was not successful. Please turn on debug mode in Dovecot, then try to login to webmail, extract related log from Dovecot log file and paste here.

FYI: http://www.iredmail.org/docs/debug.dovecot.html