1 Topic by mohamedmaalej.sde (edited by mohamedmaalej.sde 2017-04-01 00:31:57)

  • mohamedmaalej.sde
  • Member
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  • Registered: 2017-01-23
  • Posts: 26

Topic: Password authentication failed for user vmail

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.6
- Linux/BSD distribution name and version:  Debian Jessie
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue:
====
When I try to send an  e-mail with thunderbird I get the message "cannot send email". So, I checked the logs in /var/iredapd/iredapd.log, I found the following message:

ERROR Unexpected error: (OperationalError) FATAL:  password authentication failed for user "vmail"
FATAL:  password authentication failed for user "vmail"
None None. Fallback to default action: DUNNO
2017-03-31 16:21:29 INFO 172.20.0.1 END-OF-MESSAGE, amr@domain.com => amr@domain.com , DUNNO [0.0545s]

Thanks in advance for your support.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,164

Re: Password authentication failed for user vmail

Please check /opt/iredapd/settings.py, make sure you have correct SQL username + passwords.