1 Topic by mohamedmaalej.sde

  • mohamedmaalej.sde
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  • Registered: 2017-01-23
  • Posts: 26

Topic: All services are up, thunderbird says "wrong password" (user password)

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.6
- Linux/BSD distribution name and version:  Debian Jessie
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- Related log if you're reporting an issue:
====

All services are up (amavis, iredapd, postfix, dovecot, dbus) but Thunderbird (mail client) says "wrong password".
What is probably the problem ?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,164

Re: All services are up, thunderbird says "wrong password" (user password)

Is the password correct? Try same username + password with webmail.
Or, reset password (either to same password or a new one) with iRedAdmin, then try again.

3 Reply by tasia

  • tasia
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  • Registered: 2017-04-12
  • Posts: 10

Re: All services are up, thunderbird says "wrong password" (user password)

I've got same problem and I had to let on firewall

# Dovecot SASL AUTH service for HAProxy
-A INPUT -p tcp --dport 12346 -j ACCEPT

Is it a right way?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,164

Re: All services are up, thunderbird says "wrong password" (user password)

If it works for you, then it’s fine.

In iRedMail cluster design, we don't configure Dovecot to create local socket file for SASL auth, just inet network ports. This way if Dovecot on one server is down, haproxy will dispatch the SASL auth request (from Postfix) to other Dovecot servers.