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Topic: email goes to spam or bounces (DKIM SPF seup correctly)

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.6
- Linux/BSD distribution name and version: Debian 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi, am getting issues that email posted from my iredmail server goes to spam folders, or in some cases bounce back (if its gmail for business or so)

SPF and DKIM setup correctly. Tested with https://www.mail-tester.com/

No blacklisted, and never have been.

I tested with https://mxtoolbox.com/SuperTool.aspx?ac … n=toolpage

Some of emails and domains I moved to gmail to business or other hosting companies.

server address: mx1.mintis.net


example of bounced email:

Diagnostic-Code: smtp; Your email to group support@gravitywiz.com was rejected due to spam classification. To address this issue:
* Contact the owner of the group, who can choose to enable message moderation instead of bouncing these emails.
* Set up SPF records for your sending domain if you have not done so already.
Instructions for both steps can be found here: https://support.google.com/a/answer/168383.
Last-Attempt-Date: Mon, 19 Jun 2017 00:41:11 -0700 (PDT)

What I could do to fix this?
Do You You have experience like this?

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Re: email goes to spam or bounces (DKIM SPF seup correctly)

Did you send a lot emails in short period?

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Re: email goes to spam or bounces (DKIM SPF seup correctly)

I have not, but some users might. I put 100 emails per 1 hour limit.


ZhangHuangbin wrote:

Did you send a lot emails in short period?

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Re: email goes to spam or bounces (DKIM SPF seup correctly)

According to the link (https://support.google.com/a/answer/168383 ), seems someone sent spams to Gmail user and was reported by Gmail users.

Please read the link.

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Re: email goes to spam or bounces (DKIM SPF seup correctly)

I red this link before, lets say it was reported as spam. What I can do now to solve my server state?

Remove spamy users/domains.
Move to other new iredmail server with new ip?
?

ZhangHuangbin wrote:

According to the link (https://support.google.com/a/answer/168383 ), seems someone sent spams to Gmail user and was reported by Gmail users.

Please read the link.

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Re: email goes to spam or bounces (DKIM SPF seup correctly)

So I moved some spamy clients from my iredmail server. But how to fix issue which goes to google or other spam?