1 Topic by guyueland

  • guyueland
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Topic: Request Check Failed

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
======== Required information ====
- iRedMail version 0.9.7
- CentOS 6.9
- Store mail accounts in which backend MySQL
- Web server Nginx
- Manage mail accounts with iRedAdmin-Pro? NO (Open source iRedAdmin )
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I upgraded to 0.9.7 from 0.9.6 as per the instructions, but now when I log out it gives me:

REQUEST CHECK FAILED

For your protection, access to this resource is secured against CSRF.
If you see this, you probably didn't log out before leaving the web application.

Human interaction is now required to continue.
Please contact your server-administrator.

Help!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Request Check Failed

Refresh web page and try again.

3 Reply by guyueland

  • guyueland
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Re: Request Check Failed

ZhangHuangbin wrote:

Refresh web page and try again.

I tried that with no success.  All users have lost their emails also.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Request Check Failed

Did you try with another web browser? any success?

CSRF is a method to protect web form, it should not cause any mail lose.

5 Reply by guyueland

  • guyueland
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Re: Request Check Failed

No.  Every browser (Firefox, Chrome, Edge) gives me the same error when logging out.

6 Reply by guyueland

  • guyueland
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Re: Request Check Failed

What is weird is since I did that upgrade in July, I can't see any mail in the webmail client (roundcube) but I can see the emails in Outlook 365 on my Windows 10 Pro machine.

7 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Request Check Failed

Did you see any related error in log files under /var/log/?

I wonder how you run Roundcube webmail, is it running on iRedMail server locally? did you modify any settings or add/remove/modify any softwares after iRedMail installation?