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iRedMail → iRedAdmin-Pro Support → Domain alias doesn't work
Hello,
We have set up domain aliasses on our mailserver, but when I sent email to one of the alias domains it sais user does not exist.
Can anyone help me with this problem?
With kind regards,
Luc Verhoeven
----
Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.
Can you please paste content of /etc/postfix/ldap_virtual_mailbox_domains.cf? (HIDE PASSWORD BEFORE POST)
And LDIF data of your primary domain.
Can you please paste content of /etc/postfix/ldap_virtual_mailbox_domains.cf? (HIDE PASSWORD BEFORE POST)
And LDIF data of your primary domain.
ldap_virtual_mailbox_domains.cf:
server_host = 127.0.0.1
server_port = 389
bind = yes
start_tls = no
version = 3
bind_dn = cn=vmail,dc=advies4you,dc=nl
bind_pw = [password]
search_base = o=domains,dc=advies4you,dc=nl
scope = one
query_filter = (&(objectClass=mailDomain)(|(domainName=%s)(&(enabledService=domainalias)(domainAliasName=%s)))(!(domainBackupMX=yes))(accountStatus=active)(enabledService=mail))
result_attribute= domainName
debuglevel = 0
LDIF:
dn: domainName=vcn.nl,o=domains,dc=advies4you,dc=nl
accountSetting: defaultQuota:25
accountSetting: minPasswordLength:6
accountSetting: defaultList:iedereen@vcn.nl
accountStatus: active
cn: VCN
domainAliasName: deverzekeringcombinatie.nl
domainAliasName: depensioenketen.nl
domainAliasName: deverzekeringsketen.nl
domainAliasName: depensioencombinatie.nl
domainAliasName: despaarcombinatie.nl
domainAliasName: dehypotheekketen.nl
domainAliasName: dehypotheekcombinatie.nl
domainAliasName: deleencombinatie.nl
domainCurrentAliasNumber: 68
domainCurrentListNumber: 1
domainCurrentQuotaSize: 8713666560
domainCurrentUserNumber: 89
domainName: vcn.nl
enabledService: mail
enabledService: domainalias
mtaTransport: dovecot
objectClass: mailDomain
Postfix ldap lookup file is correct, and LDIF data looks fine too.
Can you post LDIF data of one user? (HIDE/REMOVE "userPassword" attribute and value before post)
I have replaced @ with [at] as a precaution against spam in this post
dn: mail=lverhoeven[at]vcn.nl,ou=Users,domainName=vcn.nl,o=domains,dc=advies4you,dc=nl
accountStatus: active
amavisLocal: TRUE
cn: Luc Verhoeven
enabledService: mail
enabledService: smtp
enabledService: deliver
enabledService: pop3
enabledService: pop3secured
enabledService: imap
enabledService: imapsecured
enabledService: managesieve
enabledService: managesievesecured
enabledService: sieve
enabledService: sievesecured
enabledService: forward
enabledService: senderbcc
enabledService: recipientbcc
enabledService: internal
enabledService: shadowaddress
enabledService: displayedInGlobalAddressBook
homeDirectory: /home/vmail/vcn.nl/lverhoeven-2010.06.07.13.54.15/
mail: lverhoeven[at]vcn.nl
mailMessageStore: vmail/vmail1/vcn.nl/lverhoeven-2010.06.07.13.54.15/
mailQuota: 209715200
memberOfGroup: iedereen[at]vcn.nl
memberOfGroup: ict[at]vcn.nl
objectClass: inetOrgPerson
objectClass: mailUser
objectClass: shadowAccount
objectClass: amavisAccount
shadowAddress: lverhoeven[at]deverzekeringcombinatie.nl
shadowAddress: lverhoeven[at]depensioenketen.nl
shadowAddress: lverhoeven[at]deverzekeringsketen.nl
shadowAddress: lverhoeven[at]depensioencombinatie.nl
shadowAddress: lverhoeven[at]despaarcombinatie.nl
shadowAddress: lverhoeven[at]dehypotheekketen.nl
shadowAddress: lverhoeven[at]dehypotheekcombinatie.nl
shadowAddress: lverhoeven[at]deleencombinatie.nl
sn: lverhoeven
storageBaseDirectory: /home
uid: lverhoeven
userPassword:
What's the version of iRedMail?
Also, please paste /etc/postfix/ldap_virtual_mailbox_maps.cf? (HIDE/REMOVE bind_pw before posting)
Correct one is like below:
server_host = 127.0.0.1
server_port = 389
version = 3
bind = yes
start_tls = no
bind_dn = cn=vmail,dc=iredmail,dc=org
bind_pw =
search_base = o=domains,dc=iredmail,dc=org
scope = sub
query_filter = (&(objectClass=mailUser)(|(mail=%s)(&(enabledService=shadowaddress)(shadowAddress=%s)))(accountStatus=active)(enabledService=mail)(enabledService=deliver))
result_attribute= mailMessageStore
debuglevel = 0Iredmail version is 0.6.0
ldap_virtual_mailbox_maps:
server_host = 127.0.0.1
server_port = 389
version = 3
bind = yes
start_tls = no
bind_dn = cn=vmail,dc=advies4you,dc=nl
bind_pw = [password]
search_base = o=domains,dc=advies4you,dc=nl
scope = sub
query_filter = (&(objectClass=mailUser)(|(mail=%s)(&(enabledService=shadowaddress)(shadowAddress=%s)))(accountStatus=active)
(enabledService=mail)(enabledService=deliver))
result_attribute= mailMessageStore
debuglevel = 0Postfix lookup files are same. That's strange.
No idea yet why it happened.
Can you try to verify alias domains and user alias (shadow addresses) like this:
# postmap -q alias_domain.com ldap:/etc/postfix/ldap_virtual_mailbox_domains.cf
# postmap -q lverhoeven[at]despaarcombinatie.nl ldap:/etc/postfix/ldap_virtual_mailbox_maps.cfAlso, try to search user alias with ldapsearch directly:
# ldapsearch -x -D "cn=vmail,dc=advies4you,dc=nl" -w -b "o=domains,dc=advies4you,dc=nl" "(&(objectClass=mailUser)(|(mail=lverhoeven[at]despaarcombinatie.nl)(&(enabledService=shadowaddress)(shadowAddress=lverhoeven[at]despaarcombinatie.nl)))(accountStatus=active)(enabledService=mail)(enabledService=deliver))"[root@mailserver ~]# postmap -q depensioenketen.nl ldap:/etc/postfix/ldap_virtual_mailbox_domains.cf
vcn.nl
[root@mailserver ~]# postmap -q lverhoeven[at]despaarcombinatie.nl ldap:/etc/postfix/ldap_virtual_mailbox_maps.cf
vmail/vmail1/vcn.nl/lverhoeven-2010.06.07.13.54.15/
[root@mailserver ~]# ldapsearch -x -D "cn=vmail,dc=advies4you,dc=nl" -w "[password]" -b "o=domains,dc=advies4you,dc=nl" "(&(objectClass=mailUser)(|(mail=lverhoeven[at]despaarcombinatie.nl)(&(enabledService=shadowaddress)(shadowAddress=lverhoeven[at]despaarcombinatie.nl)))(accountStatus=active)(enabledService=mail)(enabledService=deliver))"
# extended LDIF
#
# LDAPv3
# base <o=domains,dc=advies4you,dc=nl> with scope subtree
# filter: (&(objectClass=mailUser)(|(mail=lverhoeven[at]despaarcombinatie.nl)(&(enabledService=shadowaddress)(shadowAddress=lverhoeven[at]despaarcombinatie.nl)))(accountStatus=active)(enabledService=mail)(enabledService=deliver))
# requesting: ALL
#
# lverhoeven[at]vcn.nl, Users, vcn.nl, domains, advies4you.nl
dn: mail=lverhoeven[at]vcn.nl,ou=Users,domainName=vcn.nl,o=domains,dc=advies4you,
dc=nl
objectClass: inetOrgPerson
objectClass: mailUser
objectClass: shadowAccount
objectClass: amavisAccount
mail: lverhoeven[at]vcn.nl
sn: lverhoeven
uid: lverhoeven
homeDirectory: /home/vmail/vcn.nl/lverhoeven-2010.06.07.13.54.15/
enabledService: mail
enabledService: smtp
enabledService: deliver
enabledService: pop3
enabledService: pop3secured
enabledService: imap
enabledService: imapsecured
enabledService: managesieve
enabledService: managesievesecured
enabledService: sieve
enabledService: sievesecured
enabledService: forward
enabledService: senderbcc
enabledService: recipientbcc
enabledService: internal
enabledService: shadowaddress
enabledService: displayedInGlobalAddressBook
amavisLocal: TRUE
memberOfGroup: iedereen[at]vcn.nl
memberOfGroup: ict[at]vcn.nl
storageBaseDirectory: /home
mailMessageStore: vmail/vmail1/vcn.nl/lverhoeven-2010.06.07.13.54.15/
userPassword:: THV4dXM2OTU=
cn: Luc Verhoeven
mailQuota: 209715200
accountStatus: active
shadowAddress: lverhoeven[at]deverzekeringcombinatie.nl
shadowAddress: lverhoeven[at]depensioenketen.nl
shadowAddress: lverhoeven[at]deverzekeringsketen.nl
shadowAddress: lverhoeven[at]depensioencombinatie.nl
shadowAddress: lverhoeven[at]despaarcombinatie.nl
shadowAddress: lverhoeven[at]dehypotheekketen.nl
shadowAddress: lverhoeven[at]dehypotheekcombinatie.nl
shadowAddress: lverhoeven[at]deleencombinatie.nl
# search result
search: 2
result: 0 Success
# numResponses: 2
# numEntries: 1Everything seems to work but when I send an email it still says: User unknown.
Yes, everything looks good.
Can you please paste the original error log in postfix maillog?
What file do you mean exactly? Cause /var/log/maillog is a 50000 line file.
Try to re-send a testing email, and extract related log from /var/log/maillog.
Oct 12 13:11:01 mail postfix/smtpd[24011]: connect from unknown[192.168.10.64]
Oct 12 13:11:01 mail postfix/smtpd[24011]: ACC816D84FE: client=unknown[192.168.10.64], sasl_method=PLAIN, sasl_username=lverhoeven[at]vcn.nl
Oct 12 13:11:01 mail postfix/cleanup[24836]: ACC816D84FE: message-id=<4CB44245.2040409[at]vcn.nl>
Oct 12 13:11:01 mail postfix/qmgr[24087]: ACC816D84FE: from=<lverhoeven[at]vcn.nl>, size=711, nrcpt=1 (queue active)
Oct 12 13:11:01 mail postfix/smtpd[24011]: disconnect from unknown[192.168.10.64]
Oct 12 13:11:02 mail postfix/smtpd[23553]: connect from mail.wistikhetmaar.nl[127.0.0.1]
Oct 12 13:11:02 mail postfix/smtpd[23553]: CA88A6D84FF: client=mail.wistikhetmaar.nl[127.0.0.1]
Oct 12 13:11:02 mail postfix/cleanup[23590]: CA88A6D84FF: message-id=<4CB44245.2040409[at]vcn.nl>
Oct 12 13:11:03 mail postfix/smtpd[23553]: disconnect from mail.wistikhetmaar.nl[127.0.0.1]
Oct 12 13:11:03 mail postfix/qmgr[24087]: CA88A6D84FF: from=<lverhoeven[at]vcn.nl>, size=1198, nrcpt=1 (queue active)
Oct 12 13:11:03 mail amavis[25390]: (25390-01) Passed CLEAN, MYNETS LOCAL [192.168.10.64] [192.168.10.64] <lverhoeven[at]vcn.nl> -> <lverhoeven[at]despaarcombinatie.nl>, Message-ID: <4CB44245.2040409[at]vcn.nl>, mail_id: MczBjZeqlHBX, Hits: -11.9, size: 711, queued_as: CA88A6D84FF, 1267 ms
Oct 12 13:11:03 mail postfix/smtp[24840]: ACC816D84FE: to=<lverhoeven[at]despaarcombinatie.nl>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.4, delays=0.11/0/0.01/1.3, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=25390-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as CA88A6D84FF)
Oct 12 13:11:03 mail postfix/qmgr[24087]: ACC816D84FE: removed
Oct 12 13:11:03 mail postfix/pipe[23511]: CA88A6D84FF: to=<lverhoeven[at]despaarcombinatie.nl>, relay=dovecot, delay=0.27, delays=0.24/0/0/0.03, dsn=5.1.1, status=bounced (user unknown)
Oct 12 13:11:03 mail postfix/cleanup[24836]: 188A56D84FE: message-id=<20101012111103.188A56D84FE[at]mail.advies4you.nl>
Oct 12 13:11:03 mail postfix/qmgr[24087]: 188A56D84FE: from=<>, size=3043, nrcpt=1 (queue active)
Oct 12 13:11:03 mail postfix/bounce[25397]: CA88A6D84FF: sender non-delivery notification: 188A56D84FE
Oct 12 13:11:03 mail postfix/qmgr[24087]: CA88A6D84FF: removed
Oct 12 13:11:03 mail postfix/pipe[24275]: 188A56D84FE: to=<lverhoeven[at]vcn.nl>, relay=dovecot, delay=0.1, delays=0.04/0/0/0.06, dsn=2.0.0, status=sent (delivered via dovecot service)
Oct 12 13:11:03 mail postfix/qmgr[24087]: 188A56D84FE: removedAccording to log content, seems Dovecot can't find user.
Can you please post dovecot-ldap.conf? (HIDE/REMOVE password first)
Correct one:
user_filter = (&(objectClass=mailUser)(accountStatus=active)(enabledService=mail)(enabledService=%Ls%Lc)(|(mail=%u)(&(enabledService=shadowaddress)(shadowAddress=%u))))
pass_filter = (&(objectClass=mailUser)(accountStatus=active)(enabledService=mail)(enabledService=%Ls%Lc)(|(mail=%u)(&(enabledService=shadowaddress)(shadowAddress=%u))))This was different in my config file:
user_filter = (&(objectClass=mailUser)(accountStatus=active)(enabledService=mail)(enabledService=%Ls%Lc)(mail=%u))
pass_filter = (&(objectClass=mailUser)(accountStatus=active)(enabledService=mail)(enabledService=%Ls%Lc)(mail=%u))Changed it and now it works!
It's better to post original log in the future 
iRedMail → iRedAdmin-Pro Support → Domain alias doesn't work
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