======== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.7
- Linux/BSD distribution name and version: Ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

So, the installation seems to work; I can send and receive emails from webmail.  I haven't made any configuration changes from the default installation.

However, my laptop uses Outlook 2010 and my wife has both 2010 and 2013 on various computers.  I cannot get Outlook to configure correctly.

I'm trying to use either IMAP or POP3 (IMAP is preferable).  I can, using POP, log into the server with my username/password, but I can't send the test email (this is part of the configuration 'Test' process).

On my GoDaddy email, the 'server' is usually something like pop.domain.com or smtp.domain.com - I'm not quite sure what the equivalent is by default on the iRedMail system, so I have incoming/outgoing both set to mydomain.com (lifeassetsllc.com in this case).

My choices for ports and encryption on Outlook 2010 are None, Auto, SSL and TLS.  I have tried all 4 combos.

This is how the GoDaddy DNS records are presently set - note the MX record is slightly different - this is how I had to do it to make it work (or not?)

Type    Name        Value                        TTL   
A    @        192.210.160.76                    1/2 Hour
CNAME    e        email.lifeassetsllc.com                1 Hour   
CNAME    email        email.lifeassetsllc.com                1 Hour
CNAME    ftp        @                        1 Hour
CNAME    mobilemail    mobilemail-v01.prod.mesa1.secureserver.net    1 Hour
CNAME    pda        `mobilemail-v01.prod.mesa1.secureserver.net    1 Hour
CNAME    webmail        mail.lifeassetsllc.com                1 Hour
CNAME    www        @                        1 Hour
CNAME    _domainconnect    _domainconnect.gd.domaincontrol.com        1 Hour
MX    @        @ (Priority: 10)                1 Hour
MX    mail        @ (Priority: 10)                1 Hour
TXT    @        v=spf1 mx mx:lifeassetsllc.com -all        1 Hour
NS    @        ns47.domaincontrol.com                1 Hour   
NS    @        ns48.domaincontrol.com                1 Hour

I'm happy to make any changes necessary

So, on the Outlook side it comes down to:
a) I have the wrong server name and need a hint as to what it should be; the .tips file didn't state anything
b) I'm using the wrong port?
c) encryption?  neither SSL nor TLS (the only choices) work

or, the problem is on the server side
a) ports to be opened
b) config files which need adjusting.

I looked at the webpage "Enable SMTPS service (SMTP over SSL, port 465)", but I didn't understand how to adjust Amavisd to conform to the note "WARNING: Please make sure you have Amavisd listening on port 10026 (and 10024, 9998)."

So, Outlook 2010 is still used by a lot of people, there has to be a way to make it work (but my Google skills didn't let me find it).

If I could get the server to accept IMAP and POP3 for Outlook (various versions) at the same time, this would be a huge win.

Help?

Thanks in advance!

Andrew