1 Topic by rschilt

  • rschilt
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Topic: Internal Server Error

Hi,

I'm getting an Internal server error when trying to view mail body and headers on Quarantine page. Sometimes I can display body and header once but if I try to view body and header on 2nd email same internal server error.

I have attached a screenshot to show you the page I mean.

I have tried this in Chrome and also Firefox but same result...   

Any one else experienced this?

Robert


==== Required information ====
- iRedMail version (check /etc/iredmail-release): v0.9.6
- Linux/BSD distribution name and version: Ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by rschilt

  • rschilt
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Re: Internal Server Error

Hi Zhang,

This error is most annoying as I'm not able to view the body/header to find out reason for quarantine.

I have tried in Chrome, Firefox and Edge browsers...  all generate the "Internal Server Error" message.

If you are not able to resolve this issue - then please provide a temp alternative way to view this info.

Regards,

Robert

3 Reply by rschilt

  • rschilt
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Re: Internal Server Error

Zhang,

This issue remains and is most annoying.
Do you have any plans to fix this?

Regards,

Robert

4 Reply by carlkyo

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Re: Internal Server Error

how about backup data and reinstall with nginx
I am using nginx and all is fine
thanks

5 Reply by rschilt

  • rschilt
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Re: Internal Server Error

Is this a known issue with Apache only?

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Internal Server Error

Please try to upgrade to iRedMail-0.9.7 and the latest iRedAdmin-Pro, should be fixed in the latest iRedAdmin-Pro.

7 Reply by setiawan.01

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Re: Internal Server Error

i trying  install iRedMail-0.9.7 and iRedAdmin-Pro-LDAP-3.0, and i get same issue

8 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Internal Server Error

setiawan.01 wrote:

i trying  install iRedMail-0.9.7 and iRedAdmin-Pro-LDAP-3.0, and i get same issue

Any related error in Apache or uwsgi log file?

9 Reply by rschilt

  • rschilt
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Re: Internal Server Error

Hi Zhang,

I am still getting this error even with latest versions of iRedAdmin-Pro.

Regards,

Robert