1 Topic by olarolarolar

  • olarolarolar
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Topic: mails to gmail is not delivered SMTP 550-5.7.1

==== Required information ====
- iRedMail version (0.9.7):
- Linux/BSD distribution name and version: Debian 8 Jessy
- Store mail accounts in which backend (MySQL):
- Web server (Nginx):
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Good day.
When i send a message to gmail address i get the answer smtp error 550-5.7.1.
when I restart (amavisd-new) the messages are delivered
After 10-15 minutes when i want sending mails to gmail i have smtp error 550-5.7.1
Restart Amavisd-new and mails delivering. How to resolve this problem?
There are no problems with delivery to other servers, only gmail

Thanks

----

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,163

Re: mails to gmail is not delivered SMTP 550-5.7.1

Seems an Amavisd issue.

Any related log in Postfix log file (Amavisd logs to Postfix log file)?

3 Reply by olarolarolar

  • olarolarolar
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  • Registered: 2017-11-26
  • Posts: 2

Re: mails to gmail is not delivered SMTP 550-5.7.1

ZhangHuangbin wrote:

Seems an Amavisd issue.

Any related log in Postfix log file (Amavisd logs to Postfix log file)?

Nov 30 16:36:00 mail amavis[22357]: starting. /usr/sbin/amavisd-new at mail.bcfgroup.eu amavisd-new-2.10.1 (20141025), Unicode aware, LC_ALL="C", LANG="en_US.UTF-8"
Nov 30 16:36:00 mail amavis[22364]: Net::Server: Group Not Defined.  Defaulting to EGID '120 120'
Nov 30 16:36:00 mail amavis[22364]: Net::Server: User Not Defined.  Defaulting to EUID '113'
Nov 30 16:36:00 mail amavis[22364]: Module Amavis::Conf        2.404
Nov 30 16:36:00 mail amavis[22364]: Module Archive::Zip        1.39
Nov 30 16:36:00 mail amavis[22364]: Module BerkeleyDB          0.54
Nov 30 16:36:00 mail amavis[22364]: Module Compress::Raw::Zlib 2.065
Nov 30 16:36:00 mail amavis[22364]: Module Compress::Zlib      2.064
Nov 30 16:36:00 mail amavis[22364]: Module Crypt::OpenSSL::RSA 0.28
ov 30 16:36:00 mail amavis[22364]: Module Compress::Zlib      2.064
Nov 30 16:36:00 mail amavis[22364]: Module Crypt::OpenSSL::RSA 0.28
Nov 30 16:36:00 mail amavis[22364]: Module DBD::mysql          4.028
Nov 30 16:36:00 mail amavis[22364]: Module DBI                 1.631
Nov 30 16:36:00 mail amavis[22364]: Module DB_File             1.831
Nov 30 16:36:00 mail amavis[22364]: Module Digest::MD5         2.53
Nov 30 16:36:00 mail amavis[22364]: Module Digest::SHA         5.88
Nov 30 16:36:00 mail amavis[22364]: Module Encode              2.60
Nov 30 16:36:00 mail amavis[22364]: Module File::Temp          0.2304
Nov 30 16:36:00 mail amavis[22364]: Module IO::Socket::INET6   2.72
Nov 30 16:36:00 mail amavis[22364]: Module IO::Socket::IP      0.29
Nov 30 16:36:00 mail amavis[22364]: Module MIME::Entity        5.505
Nov 30 16:36:00 mail amavis[22364]: Module MIME::Parser        5.505
Nov 30 16:36:00 mail amavis[22364]: Module MIME::Tools         5.505
Nov 30 16:36:00 mail amavis[22364]: Module Mail::DKIM::Signer  0.4
Nov 30 16:36:00 mail amavis[22364]: Module Mail::DKIM::Verifier 0.4
Nov 30 16:36:00 mail amavis[22364]: Module Mail::Header        2.13
Nov 30 16:36:00 mail amavis[22364]: Module Mail::Internet      2.13
Nov 30 16:36:00 mail amavis[22364]: Module Mail::SPF           v2.009
Nov 30 16:36:00 mail amavis[22364]: Module Mail::SpamAssassin  3.004000
Nov 30 16:36:00 mail amavis[22364]: Module Net::DNS            0.81
Nov 30 16:36:00 mail amavis[22364]: Module Net::LibIDN         0.12
Nov 30 16:36:00 mail amavis[22364]: Module Net::Server         2.008
Nov 30 16:36:00 mail amavis[22364]: Module NetAddr::IP         4.075
Nov 30 16:36:00 mail amavis[22364]: Module Scalar::Util        1.38
Nov 30 16:36:00 mail amavis[22364]: Module NetAddr::IP         4.075
Nov 30 16:36:00 mail amavis[22364]: Module Scalar::Util        1.38
Nov 30 16:36:00 mail amavis[22364]: Module Socket              2.013
Nov 30 16:36:00 mail amavis[22364]: Module Socket6             0.25
Nov 30 16:36:00 mail amavis[22364]: Module Time::HiRes         1.9726
Nov 30 16:36:00 mail amavis[22364]: Module URI                 1.64
Nov 30 16:36:00 mail amavis[22364]: Module Unix::Syslog        1.1
Nov 30 16:36:00 mail amavis[22364]: Amavis::ZMQ code     NOT loaded
Nov 30 16:36:00 mail amavis[22364]: Amavis::DB code      loaded
Nov 30 16:36:00 mail amavis[22364]: SQL base code        loaded
Nov 30 16:36:00 mail amavis[22364]: SQL::Log code        loaded
Nov 30 16:36:00 mail amavis[22364]: SQL::Quarantine      loaded
Nov 30 16:36:00 mail amavis[22364]: Lookup::SQL code     loaded
Nov 30 16:36:00 mail amavis[22364]: Lookup::LDAP code    NOT loaded
Nov 30 16:36:00 mail amavis[22364]: AM.PDP-in proto code loaded
Nov 30 16:36:00 mail amavis[22364]: SMTP-in proto code   loaded
Nov 30 16:36:00 mail amavis[22364]: Courier proto code   NOT loaded
Nov 30 16:36:00 mail amavis[22364]: SMTP-out proto code  loaded
Nov 30 16:36:00 mail amavis[22364]: Pipe-out proto code  NOT loaded
Nov 30 16:36:00 mail amavis[22364]: BSMTP-out proto code NOT loaded
Nov 30 16:36:00 mail amavis[22364]: Local-out proto code NOT loaded
Nov 30 16:36:00 mail amavis[22364]: OS_Fingerprint code  NOT loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-VIRUS code      loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM code       loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM-EXT code   NOT loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM code       loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM-EXT code   NOT loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM-C code     NOT loaded
Nov 30 16:36:00 mail amavis[22364]: ANTI-SPAM-SA code    loaded
Nov 30 16:36:00 mail amavis[22364]: Unpackers code       loaded
Nov 30 16:36:00 mail amavis[22364]: DKIM code            loaded
Nov 30 16:36:00 mail amavis[22364]: Tools code           NOT loaded
Nov 30 16:36:00 mail amavis[22364]: Found $file            at /usr/bin/file
Nov 30 16:36:00 mail amavis[22364]: Found $altermime       at /usr/bin/altermime
Nov 30 16:36:00 mail amavis[22364]: Internal decoder for .mail
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .Z    at /bin/uncompress
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .gz   at /bin/gzip -d
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .bz2  at /bin/bzip2 -d
Nov 30 16:36:00 mail amavis[22364]: No ext program for   .xz, tried: xzdec, xz -dc, unxz -c, xzcat
Nov 30 16:36:00 mail amavis[22364]: No ext program for   .lzma, tried: lzmadec, xz -dc --format=lzma, lzma -dc, unlzma -c, lzcat, lzmadec
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .lrz  at /usr/bin/lrzip -q -k -d -o -
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .lzo  at /usr/bin/lzop -d
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .lz4  at /usr/bin/lz4c -d
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .rpm  at /usr/bin/rpm2cpio
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .cpio at /bin/pax
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .tar  at /bin/pax
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .deb  at /usr/bin/ar
ov 30 16:36:00 mail amavis[22364]: Found decoder for    .tar  at /bin/pax
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .deb  at /usr/bin/ar
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .rar  at /usr/bin/unrar-free
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .arj  at /usr/bin/arj
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .arc  at /usr/bin/nomarch
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .zoo  at /usr/bin/zoo
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .doc  at /usr/bin/ripole
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .cab  at /usr/bin/cabextract
Nov 30 16:36:00 mail amavis[22364]: Internal decoder for .tnef
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .zip  at /usr/bin/7za
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .kmz  at /usr/bin/7za
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .7z   at /usr/bin/7za
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .xz   at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .lzma at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .jar  at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .swf  at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .lha  at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .iso  at /usr/bin/7z
Nov 30 16:36:00 mail amavis[22364]: Found decoder for    .exe  at /usr/bin/unrar-free; /usr/bin/arj
Nov 30 16:36:00 mail amavis[22364]: No decoder for       .F
Nov 30 16:36:00 mail amavis[22364]: Using primary internal av scanner code for ClamAV-clamd
Nov 30 16:36:00 mail amavis[22364]: Found secondary av scanner ClamAV-clamscan at /usr/bin/clamscan
Nov 30 16:36:00 mail amavis[22364]: Using primary internal av scanner code for ClamAV-clamd
Nov 30 16:36:00 mail amavis[22364]: Found secondary av scanner ClamAV-clamscan at /usr/bin/clamscan
Nov 30 16:36:00 mail amavis[22364]: Deleting db files __db.003,nanny.db,snmp.db,__db.002,__db.001 in /var/lib/amavis/db
Nov 30 16:36:00 mail amavis[22364]: Creating db in /var/lib/amavis/db/; BerkeleyDB 0.54, libdb 5.3
Nov 30 16:36:02 mail postfix/smtpd[22371]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks
Nov 30 16:36:02 mail postfix/proxymap[22372]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks
Nov 30 16:36:02 mail postfix/submission/smtpd[22371]: connect from localhost[127.0.0.1]
Nov 30 16:36:02 mail postfix/submission/smtpd[22371]: Anonymous TLS connection established from localhost[127.0.0.1]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Nov 30 16:36:02 mail postfix/trivial-rewrite[22373]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks
Nov 30 16:36:02 mail postfix/cleanup[22377]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks
Nov 30 16:36:02 mail postfix/submission/smtpd[22371]: 64C1C604035: client=localhost[127.0.0.1], sasl_method=LOGIN, sasl_username=info@bcfgroup.eu
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: message-id=<bb4f30a941336307cdff53d08eb891f1@bcfgroup.eu>
ov 30 16:36:02 mail postfix/submission/smtpd[22371]: 64C1C604035: client=localhost[127.0.0.1], sasl_method=LOGIN, sasl_username=info@bcfgroup.eu
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: message-id=<bb4f30a941336307cdff53d08eb891f1@bcfgroup.eu>
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: prepend: header Content-Transfer-Encoding: 8bit from localhost[127.0.0.1]; from=<info@bcfgroup.eu> to=<vasapo@gmail.com> proto=ESMTP helo=<_>: Precedence: bulk
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: prepend: header Content-Transfer-Encoding: quoted-printable from localhost[127.0.0.1]; from=<info@bcfgroup.eu> to=<vasapo@gmail.com> proto=ESMTP helo=<_>: Precedence: bulk
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: prepend: header Content-Transfer-Encoding: base64 from localhost[127.0.0.1]; from=<info@bcfgroup.eu> to=<vasapo@gmail.com> proto=ESMTP helo=<_>: Precedence: bulk
Nov 30 16:36:02 mail postfix/cleanup[22377]: 64C1C604035: prepend: header Content-Transfer-Encoding: base64 from localhost[127.0.0.1]; from=<info@bcfgroup.eu> to=<vasapo@gmail.com> proto=ESMTP helo=<_>: Precedence: bulk
Nov 30 16:36:02 mail postfix/qmgr[27253]: 64C1C604035: from=<info@bcfgroup.eu>, size=77117, nrcpt=1 (queue active)
Nov 30 16:36:02 mail roundcube: <48nktf6k> User info@bcfgroup.eu [185.175.236.100]; Message for vasapo@gmail.com; 250: 2.0.0 Ok: queued as 64C1C604035
Nov 30 16:36:02 mail postfix/submission/smtpd[22371]: disconnect from localhost[127.0.0.1]
Nov 30 16:36:02 mail postfix/smtp[22382]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,163

Re: mails to gmail is not delivered SMTP 550-5.7.1

No error in Amavisd log, but you better fix the Postfix warning:

olarolarolar wrote:

Nov 30 16:36:02 mail postfix/smtp[22382]: warning: /etc/postfix/main.cf, line 328: overriding earlier entry: header_checks=pcre:/etc/postfix/header_checks

How much memory does this server have? 1GB? If so, you better upgrade it to 2GB. Amavisd + ClamAV + SpamAssassin require a lot memory for spam/virus scanning.