1 Topic by misieq

  • misieq
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  • Registered: 2013-07-09
  • Posts: 109

Topic: HTTP 500 during quarantine browisng

==== Required information ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
======== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.5-1
- Linux/BSD distribution name and version: RH7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx): apache
- Manage mail accounts with iRedAdmin-Pro? yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi during sorting big quarantine I get http 500
PLease find information from ssl_error_log

[Wed Dec 06 08:27:48.962625 2017] [core:error] [pid 23285] [client 172.22.9.77:50196] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?msg=RELEASED_WL_SENDER_SUBDOMAIN
[Wed Dec 06 08:30:58.302195 2017] [core:error] [pid 23527] [client 172.22.9.77:50192] End of script output before headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?msg=RELEASED_WL_SENDER_SUBDOMAIN
[Thu Dec 07 09:52:32.900499 2017] [core:error] [pid 1064] [client 172.22.9.77:52037] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:46.663557 2017] [core:error] [pid 535] [client 172.22.9.77:52038] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:51.333727 2017] [core:error] [pid 1422] [client 172.22.9.77:52039] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:53.152612 2017] [core:error] [pid 1434] [client 172.22.9.77:52040] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:54.817509 2017] [core:error] [pid 1494] [client 172.22.9.77:52041] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:55.611501 2017] [core:error] [pid 1504] [client 172.22.9.77:52042] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:57.936604 2017] [core:error] [pid 1540] [client 172.22.9.77:52043] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:52:59.536592 2017] [core:error] [pid 1541] [client 172.22.9.77:52044] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:53:08.553492 2017] [core:error] [pid 1524] [client 172.22.9.77:52045] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:53:11.338545 2017] [core:error] [pid 1550] [client 172.22.9.77:52046] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:53:38.180590 2017] [core:error] [pid 1551] [client 172.22.9.77:52047] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:54:41.417219 2017] [core:error] [pid 1548] [client 172.22.9.77:52048] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 09:54:46.640562 2017] [core:error] [pid 1422] [client 172.22.9.90:1375] Script timed out before returning headers: iredadmin.py
[Thu Dec 07 09:55:18.225700 2017] [core:error] [pid 1541] [client 172.22.9.90:1379] Script timed out before returning headers: iredadmin.py
[Thu Dec 07 09:55:39.340589 2017] [core:error] [pid 1494] [client 172.22.9.90:1380] Script timed out before returning headers: iredadmin.py
[Thu Dec 07 09:56:02.765613 2017] [core:error] [pid 1585] [client 172.22.9.90:1382] Script timed out before returning headers: iredadmin.py
[Thu Dec 07 09:56:23.512493 2017] [core:error] [pid 1504] [client 172.22.9.90:1392] Script timed out before returning headers: iredadmin.py
[Thu Dec 07 09:56:33.810355 2017] [core:error] [pid 1071] [client 172.22.9.77:52036] End of script output before headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined/page/4
[Thu Dec 07 15:02:45.815528 2017] [core:error] [pid 11363] [client 172.22.9.77:50095] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined
[Thu Dec 07 15:02:48.083624 2017] [core:error] [pid 10319] [client 172.22.9.77:50096] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined
[Thu Dec 07 15:02:53.124645 2017] [core:error] [pid 10385] [client 172.22.9.77:50100] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/dashboard/checknew
[Thu Dec 07 15:03:59.591575 2017] [core:error] [pid 11365] [client 172.22.9.77:50103] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/dashboard/checknew
[Thu Dec 07 15:06:46.440708 2017] [core:error] [pid 10420] [client 172.22.9.77:50094] End of script output before headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined
[Thu Dec 07 15:17:19.373111 2017] [core:error] [pid 11363] [client 172.22.9.77:50148] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?sort_by_score
[Thu Dec 07 15:17:26.761668 2017] [core:error] [pid 13432] [client 172.22.9.77:50149] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?sort_by_score
[Thu Dec 07 15:20:37.420599 2017] [core:error] [pid 15739] [client 172.22.9.77:50187] Script timed out before returning headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?sort_by_score
[Thu Dec 07 15:21:19.094260 2017] [core:error] [pid 13254] [client 172.22.9.77:50147] End of script output before headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?sort_by_score
[Thu Dec 07 15:21:19.105150 2017] [core:error] [pid 11911] [client 172.22.9.77:50194] End of script output before headers: iredadmin.py, referer: https://10.205.129.40/iredadmin/activities/quarantined?sort_by_score

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,790

Re: HTTP 500 during quarantine browisng

Is this error while view a list of quarantined mails, or just view mail header/body of one single mail?
Is it possible to give me direct ssh access for debugging?

3 Reply by misieq

  • misieq
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  • Registered: 2013-07-09
  • Posts: 109

Re: HTTP 500 during quarantine browisng

It's after clicking view details.
If an access is needed it may take up to couple of days, probably to clone of this machine.

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,790

Re: HTTP 500 during quarantine browisng

misieq wrote:

If an access is needed it may take up to couple of days, probably to clone of this machine.

Please contact me when it's ready. zhb _at_ iredmail _dot_ org