1 Topic by hlewandowski

  • hlewandowski
  • Member
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  • Registered: 2018-02-13
  • Posts: 2

Topic: Account limit

==== Required information ====
- iRedMail version (check /etc/iredmail-release): 0.9.6 MARIADB edition.
- Linux/BSD distribution name and version: Debian
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi,
I have free version IredMail, and I can`t add new account ( Error: Mail address already exists, please choose another one.) but I`m sure, thats account NOT EXIST. Did free version, have any limits ? I remove non used account, and I still can`t add any user.

Best Regards
Hubert Lewandowski

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,163

Re: Account limit

It's possible that you mistakenly added this address as an alias account, or alias address of a mail user. Without iRedAdmin-Pro, you have to check SQL tables manually.

3 Reply by hlewandowski

  • hlewandowski
  • Member
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  • Registered: 2018-02-13
  • Posts: 2

Re: Account limit

Nope, because if I add any new domain, then I can`t add user too

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,163

Re: Account limit

Did you get any error message? Showing us a screenshot of the error page will help a lot.

Or, maybe you can try to upgrade iRedMail and iRedAdmin first, then try again.