1 Topic by craig

  • craig
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  • Registered: 2013-09-04
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Topic: Bug: Logged in as global admin, no domains

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: CentOS 7.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL/MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?: Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

When logged in as the global admin and I click Domains & Accounts -> Disabled, I get "All domains under your control. (Disabled), No mail domain available."

However, there is at least one disabled domain.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: Bug: Logged in as global admin, no domains

Did you do any changes to the SQL database / data?

3 Reply by craig

  • craig
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Re: Bug: Logged in as global admin, no domains

ZhangHuangbin wrote:

Did you do any changes to the SQL database / data?

The database was moved from an old server and I followed all of the instructions at https://docs.iredmail.org/iredmail.releases.html . I haven't made any changes directly in the database. I know I've mentioned doing that in another post, but I haven't yet.

Is there a specific column/table/data I can look for to see if it's missing or has the wrong data?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Posts: 31,088

Re: Bug: Logged in as global admin, no domains

Try to turn on 'gereral_log=1' in MySQL, then check what SQL commands it executes while you listing domains with iRedAdmin-Pro, then compare the real SQL data with the SQL commands.

5 Reply by craig

  • craig
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Re: Bug: Logged in as global admin, no domains

OK, I'll try that and get back to you.