1 Topic by delfiler

  • delfiler
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  • Registered: 2018-06-13
  • Posts: 2

Topic: SMTP Error (500) Authentication failed

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8 MARIADB edition
- Linux/BSD distribution name and version:  Ubuntu 16.04.4 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mariadb
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

this pops up in a box (no new window or tab) when i try to send a mail, i resently installed iredmail on my ubuntu server 16.04 which already has a dns with bind and dhcp running i followed the instructions from the site whle installing it

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: SMTP Error (500) Authentication failed

- Make sure you typed real username and password.
- Please check the Postfix log file and extract related log for troubleshooting.

3 Reply by delfiler

  • delfiler
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  • Registered: 2018-06-13
  • Posts: 2

Re: SMTP Error (500) Authentication failed

ZhangHuangbin wrote:

- Make sure you typed real username and password.
- Please check the Postfix log file and extract related log for troubleshooting.

figured out i made a slight typo so now i am reinstalling it and i get the following:
E: Unable to locate package sogo-activesync
E: Unable to locate package sope4.9-gdl1-mysql
E: Couldn't find any package by glob 'sope4.9-gdl1-mysql'
E: Couldn't find any package by regex 'sope4.9-gdl1-mysql'
<< ERROR >> Installation failed, please check the terminal output.
<< ERROR >> If you're not sure what the problem is, try to get help in iRedMail
<< ERROR >> forum: https://forum.iredmail.org/

and mysql and sogo are both already installed