1 Topic by tplancon

  • tplancon
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  • Registered: 2018-06-14
  • Posts: 34

Topic: Users can't see contents of Sent folder after imapsync from cyrus-imap

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (0.9.8 PGSQL edition.):
- Linux/BSD distribution name and version: CentOS 7.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): NGINX
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hello,
After imapsync from cyrus-imapd to iredmail/dovecot users on Thunderbird do not see migrated mail in Sent folder. New sent emails show up, but not old migrated ones. Imapsync Logs show emails being copied successfully form INBOX.Sent to Sent. Any help here is greatly appreciated, Thanks!

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,094

Re: Users can't see contents of Sent folder after imapsync from cyrus-imap

Did you check message files on file system? Were they copied to correct imap folder on file system?

3 Reply by tplancon

  • tplancon
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  • Registered: 2018-06-14
  • Posts: 34

Re: Users can't see contents of Sent folder after imapsync from cyrus-imap

ZhangHuangbin wrote:

Did you check message files on file system? Were they copied to correct imap folder on file system?

Zhang,
Thanks for the reply. After digging deeper into this it seems there were a couple of different things going on. In one case the user had sub-folders under Sent on cyrus-imap and they didn't copy at all. So I'm doing a folder by sub-folder copy.

In another case it seems to have been a Thunderbird issue. I completely removed Tbird account and re-set it up and the Sent emails were visible.

Thanks again!