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Topic: Problem with Sogo calendar and address book

======== Required information ====
- iRedMail version (check /etc/iredmail-release):  0.9.8 MARIADB edition.
- Linux/BSD distribution name and version: Ubuntu 18.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Mysql
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After a default iRedmail installation with SOGO selected I am facing this problem.

Mail portion of SOGO works fine. Trying to access Calendar or address book results to a white page.

I have noticed that Memcached fails to start:
   Loaded: loaded (/lib/systemd/system/memcached.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Fri 2018-06-22 18:07:26 CEST; 11s ago
     Docs: man:memcached(1)
  Process: 10433 ExecStart=/usr/share/memcached/scripts/systemd-memcached-wrapper /etc/memcached.conf (code=exited, status=64)
Main PID: 10433 (code=exited, status=64)

Jun 22 18:07:26 webserver systemd[1]: memcached.service: Main process exited, code=exited, status=64/n/a
Jun 22 18:07:26 webserver systemd[1]: memcached.service: Failed with result 'exit-code'.
Jun 22 18:07:26 webserver systemd[1]: memcached.service: Service hold-off time over, scheduling restart.
Jun 22 18:07:26 webserver systemd[1]: memcached.service: Scheduled restart job, restart counter is at 6.
Jun 22 18:07:26 webserver systemd[1]: Stopped memcached daemon.
Jun 22 18:07:26 webserver systemd[1]: memcached.service: Start request repeated too quickly.
Jun 22 18:07:26 webserver systemd[1]: memcached.service: Failed with result 'exit-code'.
Jun 22 18:07:26 webserver systemd[1]: Failed to start memcached daemon.


This is the verbose log of SOGO

https://pastebin.com/6gyzaUc8

There is nothing relevant  in nginx logs

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2 (edited by romfeo 2018-06-23 00:45:36)

Re: Problem with Sogo calendar and address book

I've manage to get memcached running, but the SOGO probems remain
SOGO log errors:

Jun 22 12:44:16 sogod [12074]: [WARN] <0x0x7f057c2d6ce0[WOxElemBuilder]> could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder

3

Re: Problem with Sogo calendar and address book

Try to restart SOGo service first, then any error / warning in sogo log file (related to this service restart)?

4

Re: Problem with Sogo calendar and address book

That didn't work.

I have recreated my server instance with Debian 9 and everything was working fine out of the box. So I guess it was a incompatibility issue with Ubuntu 18.04 (?).

ZhangHuangbin wrote:

Try to restart SOGo service first, then any error / warning in sogo log file (related to this service restart)?